Client Account Manager

🕒 Setembro 10

🌶️ New Mexico – Remoto

🌶️ New Mexico – Remote

💵 $250.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

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AECOM

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1990

💼 Consultoria

🏥 Saúde

📦 Logística

Consulting • Healthcare • Logistics

A AECOM é a consultoria de infraestrutura em que o mundo confia, que trabalha em parceria com os clientes para entregar soluções inovadoras aos desafios mais complexos, criando legados para as próximas gerações. Focada em equidade, diversidade e inclusão, a AECOM combina expertise técnica e inovação digital para impulsionar resultados transformadores em desenvolvimento de infraestrutura, sustentabilidade e sistemas sociais. A empresa oferece um amplo portfólio de serviços, incluindo arquitetura e design, construction management, engenharia e serviços ambientais, atuando em diversos mercados, como transporte, energia, saúde e governos nacionais. Com forte ênfase em sustentabilidade, excelência técnica e impacto comunitário, a AECOM está comprometida em construir um mundo melhor.

Descrição

• Drive sustainable and reproducible account growth for the DOD Army Team within National Governments • Develop and manage strategic plans, account plans, opportunity targets, pipelines, and growth targets • Analyze external market drivers, competitors, small-business opportunities, and resource investments • Coordinate with Regional Business Lines and Business Line Leaders • Monitor and support program/project opportunities and optimize portfolio quality across regions and business lines • Maintain situational awareness of account performance, bookings, pipeline, contract performance, and projections • Review and update the Salesforce pipeline weekly and ensure capture plans for major pursuits • Support teaming, negotiations, pricing, proposal reviews, risk-management sign-offs, and federal requirements • Monitor contract capacity, program-manager performance, subcontract positions, and underperforming contracts • Lead and manage key client relationships, cross-sell opportunities, corrective actions, and client engagements • Support FAR compliance, JV boards, CPAR reports and rebuttals, and organizational conflict-of-interest resolution • Communicate account status, goals, metrics, and progress throughout the National Governments organization • Lead business-line reviews and engagement teams for the Army account • Promote the AECOM/National Governments brand and build a federal team of teams • Lead client relations, market analysis, strategy development, positioning, capture, and management of client contracts worldwide • Develop and execute strategic and client account plans to achieve annual targets and year-over-year program growth • Advocate for assigned accounts providing FMS, MILCON, SRM design, master planning, architecture and engineering, environmental, energy performance, construction management, and construction quality assurance services • Collaborate across AECOM business lines and operating geographies • Identify opportunities and work with teams to win task orders and new contracts • Monitor AECOM team performance and resolve client issues and concerns • Act as an ombudsman for organizational conflict-of-interest issues • Report to an Account Director for National Government Business Lines in DCS Americas

🎯 Requisitos

• Bachelor's degree in architecture, engineering, or another related discipline aligned with AECOM’s Business Lines • 15+ years of experience working with US Federal government agencies on Architect-Engineering programs • 6+ years of experience in a leadership role • US citizenship required • Travel throughout CONUS and some OCONUS required • In-depth knowledge of consultative selling approaches • Outstanding communication skills • Expert negotiation skills • Expertise in project management for complex, multi-country, multi-business-unit deals • Knowledge of, or willingness to quickly learn and adapt to, AECOM's entire portfolio • CRM (Salesforce) experience is a plus

🏖️ Benefícios

• Medical, dental, and vision benefits • Life, AD&D, and disability benefits • Paid time off • Leaves of absence • Voluntary benefits and perks • Flexible work options • Well-being resources • Employee assistance program • Business travel insurance • Service recognition awards • Retirement savings plan • Employee stock purchase plan • Award-winning training and development programs • In-person Day 1 onboarding at an AECOM office location