Commercial Operations Specialist

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🕒 Junho 26

🌲 North Carolina, Pennsylvania, +1 estados a mais – Remoto

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⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

👻 Score fantasma 25%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Armstrong Group

Armstrong Group

1001 - 5000 funcionários

Fundada em 1946

🏗️ Construção

🏥 Saúde

🍽️ Alimentos e Bebidas

Construction • Healthcare • Food & Beverage

O Armstrong Group é uma empresa diversificada com várias subsidiárias e operações, incluindo a Guardian Protection, Armstrong Comfort Solutions e Matt Mertz Plumbing. A empresa segue uma filosofia de liderança servil e possui uma rica história na prestação de diversos serviços e produtos. Está envolvida em setores como serviços de proteção e soluções de encanamento.

Descrição

• Own and maintain customer pricing books and commercial documentation across assigned accounts • Lead promotional setup and execution across customer systems and internal platforms • Own the integrity of customer portals, item submissions, forms, and required documentation by identifying discrepancies and resolving issues proactively • Monitor customer‑specific requirements, submission timelines, and driving timely resolution of follow‑up items • Serve as a primary point of coordination for retailer and broker communication related to operational and commercial execution needs • Own setup coordination and documentation for private label and co‑manufacturing opportunities • Develop and maintain promotional calendars, trackers, and supporting sales documentation • Identify opportunities to improve and scale commercial processes as the organization grows • Manage timelines and cross‑functional follow‑up for customer initiatives, launches, and commercial projects • Drive accountability for open items and ensure timely completion across sales, marketing, supply chain, finance, quality, and operations • Establish and maintain highly organized records and documentation to improve visibility and eliminate last‑minute execution challenges • Contribute to a more proactive, well‑prepared commercial organization through strong ownership, communication, and follow‑through • Collect, organize, and analyze customer, promotional, and syndicated data to support sales efforts • Identify trends, insights, and selling opportunities through data analysis • Build, maintain, and enhance Excel‑based reports, trackers, and comparative sales analyses that improve visibility into performance and execution • Support customer‑facing selling stories and business reviews with clear, actionable insights • Own the development and organization of sales presentations and customer decks ensuring content is accurate and relevant • Create presentation frameworks, data sections, charts, and supporting materials that enable effective selling conversations • Partner with sales and marketing leadership to ensure materials are accurate, aligned, and customer ready • Support internal sales meetings, planning sessions, and key commercial initiatives through strong preparation, analysis and coordination

🎯 Requisitos

• Bachelor’s Degree preferred • Three or more years of experience in CPG sales support, sales operations, commercial operations, category support, or a related field • Strong analytical, organizational and project management skills with exceptional attention to detail • Advanced proficiency in Microsoft Excel and PowerPoint, with the ability to build reports, analyze data, and present findings clearly • Ability to manage multiple priorities and deadlines in a fast‑paced environment • Strong communication, follow‑up, and execution skills • Self‑starter mindset with a demonstrated ability to identify issues and drive solutions independently • Experience working with retailer portals, customer systems, and commercial documentation • Ability to work effectively across functions and with external partners

🏖️ Benefícios

• Health insurance • 401(k) matching • Paid time off • Professional development opportunities

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