Senior Manager, Advanced Analytics, Fraud & Safety Operations

🕒 Abril 9

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $212.000 - $265.000 / ano

⏰ Tempo Integral

🟠 Sênior

⚙️ Operações

🦅 Patrocina Visto H1B

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Airbnb

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 2007

👥 B2C

🛍️ Comércio Eletrônico

💰 Post-IPO Equity em 2020-12

B2C • eCommerce • Hospitality

O Airbnb é um marketplace online global que conecta pessoas em busca de hospedagem a anfitriões que oferecem opções de estadia únicas e diversas, muitas vezes em propriedades residenciais. Os usuários podem reservar espaços que vão de apartamentos de um quarto a casas inteiras e hotéis boutique. O Airbnb também oferece Experiências, permitindo que hóspedes reservem atividades oferecidas por moradores locais, proporcionando uma experiência de viagem autêntica.

Descrição

• Own end-to-end analytical workflows for platform safety controls: data ingestion, feature engineering, modeling, experimentation, and visualization. • A core mandate is to co-own and drive the enterprise-wide “Safety Single Source of Truth” (SSoT) strategy —a unified, structured data asset and taxonomy that underpins decision-making across Product, Operations, Policy, and Legal. Ensure metrics are future-proof, privacy-compliant, and globally scalable. • Build self-service, data tools that empower non-technical teams to ask deep questions, run “what if” analyses, and generate actionable, data-backed outcomes without gatekeeping. • Craft compelling narratives and dashboards that surface insights to executives and cross-functional teams. • Cross-Functional Execution • Lead incident “war rooms,” presenting fast, actionable insights during high-severity events. • Contribute to policy design (e.g., connected-accounts enforcement thresholds). • Support external audits, law-enforcement requests, and board-level reporting • Partner with Policy, Product, Engineering, Fraud and Safety Ops, and Legal to align analytics with global safety and privacy regulations (e.g., GDPR, CCPA). • Operationalize frameworks that instantly assess and size the platform, reputational, and regulatory impact of safety incidents, enabling rapid escalation, crystal-clear retrospectives, and lessons learned.

🎯 Requisitos

• 8+ years of experience in analytics, risk, or safety; 3+ years leading high-performing teams. • Proven ownership of large-scale data products or taxonomies in a regulated environment. • Strong SQL & data-modeling expertise; experimentation design, familiarity with Python/R; working knowledge of ML pipelines. • Deep understanding of: • How to measure rare platform events with statistical rigor • User authentication & connected-account vectors (e.g., social logins, device fingerprinting). • Circumvention tactics (e.g., multi-accounting, listing duplication, payment abuse). • Global privacy and data-protection standards (GDPR, CCPA, SOC 2, etc.). • Skilled in incident impact scoping, post-incident analytics, and scenario planning or tabletop exercises—translating insights into systematic improvements. • Track record of enabling legal, policy, ops, product, and engineering teams to make independent, forward-facing, data-driven decisions via self-service. • Exceptional storyteller with a flair for making complex analytics actionable for every audience, and for championing transformation deep into the organization.

🏖️ Benefícios

• Financial Benefits that may include: bonus opportunities, equity opportunities, and Employee Travel Credits.