Community Operations Support Manager

🕒 Setembro 17

⛰️ Colorado – Remoto

⛰️ Colorado – Remote

💵 $90.000 - $110.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

👻 Score fantasma 17%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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AIR Communities

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

🏠 Imobiliário

Real Estate

AIR Communities é um fundo de investimento imobiliário que se especializa em oferecer um portfólio diversificado de comunidades de apartamentos em todo os Estados Unidos. A empresa foca em mercados de alta qualidade onde há uma forte demanda por moradia, com o objetivo de proporcionar experiências de vida premium aos seus residentes. AIR Communities é comprometida em servir aos outros e oferece oportunidades de crescimento na carreira dentro de uma cultura que valoriza a paixão e a dedicação. A empresa mantém uma forte ênfase na responsabilidade corporativa e na satisfação dos residentes.

Descrição

• Serve as the acting Community Manager for assigned communities during staffing vacancies, transitions, and other critical business situations • Partner with Regional Managers and onsite teams to improve occupancy, leasing performance, resident retention, customer service scores, and overall property performance • Analyze community performance metrics and implement strategic action plans to drive leasing activity, increase revenue, and enhance operational efficiency • Provide hands-on coaching, mentoring, and training to community teams • Support communities facing operational hardships, staffing challenges, or performance concerns by assessing needs and executing improvement strategies • Lead onboarding and integration for newly acquired communities, implementing company processes, systems, culture, and service standards • Oversee financial performance, including budgeting, forecasting, expense management, and profitability initiatives • Collaborate with Operations, Service, and Regional leadership on property audits, compliance initiatives, and corrective action plans • Serve as a subject matter expert in community operations, leasing excellence, financial management, and team development • Build relationships across AIR's portfolio while acting as a culture ambassador and trusted operational partner

🎯 Requisitos

• Ability and willingness to travel up to 75% of the time, including extended assignments throughout AIR's portfolio • Easy access to a major airport • Minimum of 5 years of multifamily property management experience • Minimum of 2 years' experience as a Community Manager overseeing day-to-day property operations • Proven success improving occupancy, leasing performance, resident satisfaction, and operational results • Experience managing large, complex, or high-volume communities preferred • Demonstrated ability to lead through change, stabilize operations, and drive results in challenging situations • Outstanding coaching, team-building, and leadership skills with the ability to influence and develop teams across multiple locations • Multi-site supervision or regional support experience strongly preferred • Excellent communication, customer service, problem-solving, and organizational skills • Ability to quickly adapt to new markets, teams, and business environments while maintaining a high level of performance and professionalism • Candidates extended an offer must undergo pre-employment screening, including reference checks, a four-panel drug screening excluding marijuana testing, employment verification, and a criminal background check

🏖️ Benefícios

• Target annual bonus • 25% rent discount at any AIR community • Medical, dental, vision, and life insurance options • HSA/FSA plans • Short- and long-term disability paid by the company • 401(k) plan with employer contribution • Paid time off including vacation, sick time, and 14 holidays • Paid parental leave of up to 16 weeks • Tuition assistance program • Up to 100% reimbursement for job-related certifications and licenses • 15 hours of paid time annually for community service • Commuter benefits • Pet insurance • Consumer discounts on various products and services • Ongoing professional development, leadership training, and career growth

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