Account Coordinator

Vaga não está no LinkedIn

🕒 Abril 1

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $62.000 - $69.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Airship

SiteLinkedInTodas as Vagas

201 - 500 funcionários

☁️ SaaS

🤖 Inteligência Artificial

🤝 B2B

💰 $25.000.000 Series F em 2018-06

SaaS • Artificial Intelligence • B2B

A Airship é uma plataforma abrangente de experiência do cliente que capacita empresas a orquestrar, personalizar e otimizar jornadas do cliente em vários canais, incluindo aplicativos, web, SMS, e-mail e carteiras móveis. Oferece uma solução sem código que permite às equipes criar experiências perfeitas e mobile-first sem a necessidade de recursos extensivos de desenvolvimento. A plataforma da Airship utiliza IA para aprimorar o engajamento e a personalização através de insights gerativos e preditivos, apoiando indústrias como turismo, varejo, finanças e telecomunicações. Confiada por marcas globais líderes, a Airship visa superar os desafios de interações fragmentadas e isoladas com o cliente, impulsionando a lealdade e o crescimento da receita por meio de soluções inovadoras e baseadas em dados.

Descrição

• Manage existing client accounts, campaigns and client requests • Research existing clients’ industry/products to understand their needs and optimize campaigns for increased engagement on relevant channels (value proposition) • Collaborate with internal teams of data analysts, content writers, creative designers and developers to ensure projects are met on time and successfully delivered • Present deliverables and analyses to clients confidently and accurately • Train alongside senior team members to develop an in-depth understanding of ASO principles and company best practices - previous ASO knowledge a plus, but not required • Learn how outside factors (such as Apple Search Ads, Google Ads, traditional media, and more) impact organic ASO performance • Manage and prepare result-tracking and reporting across relevant metrics for partners’ organic and paid marketing campaigns • Retain clients and grow existing accounts for possible expansion of relationship • Identify potential and strategic growth within existing accounts for Business Development Team to up-sell

🎯 Requisitos

• Versatile and strong communication, presentation, and writing skills • Ability to communicate effectively and proactively with clients and internal team • Ability to juggle multiple high priority projects and meet tight deadlines • Thorough attention to detail and follow-through • Excellent organization and project management skills • Familiarity and solid working knowledge of Google Workspace (Docs, Sheets, Slides, etc) and Microsoft Office (Word, Excel, PowerPoint, etc) • Ability to thrive with minimal direct supervision/management, but foresight and confidence to ask questions when needed • Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn!

🏖️ Benefícios

• Competitive medical, dental, and vision insurance options for you and your dependents • Flexible time off, company paid holidays, paid parental leave, and paid volunteer time off • Support for your overall wellbeing with mental health and wellness resources • Employer-subsidized life insurance as well as short-term and long-term disability • A digital-first work environment and a monthly stipend to support remote work • Mentorship and growth opportunities to build skills and accelerate professional development • And more!