VP of Delivery

🕒 Maio 21

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Akka (formerly Lightbend)

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2011

💼 Consultoria

🔌 API

🤖 Inteligência Artificial

Consulting • API • Artificial Intelligence

Akka é uma plataforma projetada para construir e executar aplicações responsivas, que são elásticas, ágeis e resilientes. Ela permite que os desenvolvedores criem serviços transacionais e duráveis, distribuindo dados e lógica de forma integrada. Akka oferece um SDK simples junto com bibliotecas poderosas para automação em ambientes serverless, garantindo alta disponibilidade e performance em tempo real para aplicações em diversos domínios, incluindo inferência de IA, análise de dados e computação de borda.

Descrição

• The VP of Delivery owns the end-to-end customer experience: proof of concepts, onboarding, production operations, reliability, support, and the human relationships that turn a first deployment into a long-term partnership. • Every customer's production health, renewal posture, and reference-ability. • You know the names of the top accounts, the state of their environments, and the next three things we owe them. • Reliability as the customer experiences it. SLO commitments to customers, incident response, change management, and the operational rituals that keep customer workloads running. • You hire, develop, and hold the bar for the people who are physically in the room (or on the call) with our customers. • You make sure our product and the way we deliver it actively help them maintain their own compliance posture. • You are the highest-fidelity signal in the company about what our customers actually need next, and you make sure that signal lands.

🎯 Requisitos

• Has run a high-reliability managed service — meaning real production workloads, real on-call, real SLAs with teeth — for regulated or security-sensitive customers. • Background that includes time as an SRE, platform engineer, or solutions architect — not just management. • Has led delivery, customer engineering, TAM, or managed-services orgs at a company selling to regulated enterprises (financial services, healthcare, public sector, critical infrastructure, or similar). • Has worked across multiple compliance regimes that customers care about — SOC 2, ISO 27001, HIPAA, FedRAMP, DORA, EU AI Act, or equivalents. • Has built and scaled a delivery organization through a stage transition (e.g., from founder-led delivery to a real org, or from one region to multi-region).

🏖️ Benefícios

• A transparent, distributed work environment with a strong focus on work-life balance • Challenging work that interacts with innovative applications used by millions. • A collaborative culture that attracts the 'brightest minds' in the technology community.