VP, Professional Services

🕒 Maio 20

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $410.000 - $470.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Vice-presidente

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Vanta

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2018

📋 Conformidade

🔐 Segurança

☁️ SaaS

💰 $40.000.000 Series B em 2022-10

Compliance • Security • SaaS

A Vanta é uma plataforma de gerenciamento de confiança que simplifica fluxos de trabalho de conformidade e aprimora programas de segurança para empresas. Ao alavancar a automação, a Vanta ajuda as empresas a alcançarem e manterem conformidade com estruturas como SOC 2, ISO 27001 e GDPR. Ela oferece soluções para empresas de todos os tamanhos, desde startups até grandes corporações, garantindo segurança e conformidade em escala. Com integrações com mais de 375 ferramentas, a Vanta utiliza IA para simplificar tarefas como automação de questionários e gestão de risco de fornecedores. A Vanta capacita prestadores de serviço e auditores a oferecer experiências eficientes e satisfatórias, ajudando as empresas a construírem confiança com seus clientes e parceiros.

Descrição

• Establish and build Vanta's Professional Services function from the ground up, establishing delivery methodology, service offerings, pricing model, and team structure. • Develop scalable service packages across all customer segments, with differentiated approaches for high-touch enterprise customers and scalable delivery for mid market. • Create a repeatable, measurable service motion that supports onboarding, implementation, and enablement across the customer lifecycle. • Design and launch new, innovative service offerings that are tightly aligned with Vanta's product roadmap. • Hire, develop, and lead a high-performing team. Build career frameworks, onboarding programs, and ongoing enablement to develop a world class services team. • Own and grow a new Professional Services revenue line, including scoping, SOW negotiation, and services bookings across all customer segments. • Collaborate closely with Sales, Customer Success, Solutions, and Channel & Alliances to ensure seamless presales-to-post-sales handoffs and aligned customer outcomes across both direct and partner-led motions. • Build and lead a partner services program that acts as a strategic bridge between Vanta's Professional Services function and our broader ecosystem of resellers, service partners, distributors, and auditors.

🎯 Requisitos

• 10+ years in SaaS Professional Services or consulting, with 5+ years in a senior leadership role at a high-growth software and/or AI company. • Proven builder: you've hired, structured, and developed PS organizations from scratch and know what great looks like at every level. • Track record of owning services revenue, with experience scoping, pricing, and selling professional services engagements including SOWs, change orders, and renewals. • AI-forward mindset: you actively use AI tools to drive team productivity and delivery quality, and you've experimented with (or built) AI-enabled workflows in a services or customer-facing context. • Strong operator: you build processes, implement tools, and use data to drive decisions. • Executive presence with the ability to navigate complex enterprise customer relationships and serve as a credible partner to C-suite stakeholders. • Familiarity with compliance and security frameworks (SOC 2, ISO 27001, HIPAA, etc.) and the ability to translate them into customer-facing delivery strategies. • Familiarity with key platforms in the compliance and security ecosystem (AWS, Okta, Azure/EntraID, GCP, Jira, etc.). • Must be authorized to work in the U.S. without the need for current or future employer sponsorship. • Responsible for protecting Vanta and customer data in how your team operates and delivers results. • Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.

🏖️ Benefícios

• Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans • 16 weeks paid Parental Leave for all new parents • Health & wellness stipend • Remote workspace, internet, and cellphone stipend • Commuter benefits for team members who report to the SF and NYC office • Family planning benefits • Matching 401(k) contribution with immediate vesting • Flexible PTO policy, plus 80 hours of Sick Time • 11 company-paid holidays • Virtual team building activities, lunch and learns, and other company-wide events!