Broker Account Manager

🕒 Abril 13

🌲 North Carolina – Remoto

🌲 North Carolina – Remote

💵 $49.486 - $74.228 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

🚫👨‍🎓 Sem graduação necessária

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Alignment Health

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2013

⚕️ Seguro de Saúde

💰 $135.000.000 Series C em 2020-03

Healthcare Insurance • Insurance • Healthcare

Alignment Health está comprometida em fornecer cuidados abrangentes para membros do Medicare, enfatizando as necessidades dos idosos, dos cronicamente doentes e daqueles que são frágeis. Com a missão de transformar a saúde dos idosos, a Alignment Health utiliza um modelo de atenção personalizado e tecnologia avançada para oferecer serviços de saúde de alta qualidade e baixo custo. Sua equipe de atendimento de concierge 24 horas por dia, 7 dias por semana, colabora com provedores locais confiáveis para garantir que cada membro receba um atendimento personalizado, refletindo o compromisso da empresa em tratar todos os membros como membros valiosos da família.

Descrição

• Increases sales and meets or exceeds sales expectations through existing active relationships. • Builds new selling relationships in existing markets and expansion markets to grow the broker sales channel. • Manages provider relationships and assigns agents to partner with Medical Groups/IPA’s for growth. • Oversees agent sales and product training including webinars for new agents, lock-in refresher trainings, and Open Enrollment recertification training. • Assists with broker support channels including customer service calls and email inquiries. • Oversees interactions with external agents including commissions, discrepancies, enrollment kit fulfillment, certification and contracting/appointment requirements. • Ensures CMS compliance with all sales, enrollment processes and events. • Oversees compliance at all times to include secret shopping and ride-alongs • Provides fair and objective documentation on corrective action plans and/or performance appraisals as directed by company policies and procedures. • Provides effective and objective communication to keep managing relationships apprised of any updates and/or changes within department, CMS guidelines, company policies and procedures while keeping strong morale intact. • Attends all mandatory management administrative, educational and/or training courses.

🎯 Requisitos

• Required: Minimum of 2 years of general sales / marketing strategy experience. • Preferred: Medicare knowledge and/or health insurance background preferred. • Required: High School Diploma or GED. Bachelor's degree or four years additional experience in lieu of education. • Required: Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees, and vendors; Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. Strong knowledge and understanding of the CMS Marketing Guidelines Must have reliable means of transportation to get to all sales activities and appointments. Extremely organized, detail-driven and a self-starter. An innovator and effective leader with the ability to motivate the direct team, community affiliates and provider relationships. Excellent public speaking and presentation skills. • Ability to perform mathematical calculations and calculate simple statistics correctly • Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution. Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. Comprehend and analyze statistical reports.

🏖️ Benefícios

• Health insurance • 401(k) matching • Paid time off • Flexible work arrangements