Lead Engineer – End User Computing

🕒 Agosto 20

🌽 Illinois – Remoto

🌽 Illinois – Remote

💵 $151.700 - $221.675 / ano

⏰ Tempo Integral

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

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Allstate

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1931

💼 Consultoria

📦 Logística

🛡️ Seguros

💰 Post-IPO Equity em 2014-01

Consulting • Logistics • Insurance

A Allstate é uma líder do setor na oferta de soluções de seguros, com foco em proteção de residências, automóveis, dispositivos e identidade. Com um compromisso com o bem-estar dos clientes, a Allstate visa proporcionar tranquilidade e segurança financeira para seus clientes. A empresa também enfatiza o impacto comunitário e a sustentabilidade por meio de várias iniciativas, demonstrando sua dedicação à responsabilidade social e à mudança positiva.

Descrição

• Define and execute the strategy, architecture, and delivery of Allstate's End User Computing portfolio • Lead multiple engineering teams responsible for Windows, macOS, mobile, browser management, ChromeOS thin client, virtual workstations, software packaging and distribution, hardware evaluation and certification, print services, and telemetry and automation platforms • Partner with the Lead Digital Product Manager to shape the End User Computing product portfolio, technology vision, investment priorities, service roadmaps, and outcome-based objectives • Transform end user computing through modern technologies, automation, analytics, and self-service capabilities • Define enterprise hardware standards, device and user personas, lifecycle strategies, refresh programs, and procurement recommendations • Lead strategic relationships with Microsoft, Apple, Google, Citrix, Canon, Nexthink, and other technology partners • Oversee lifecycle management of laptops, desktops, thin clients, and virtual desktop infrastructure • Lead evaluation, selection, and deployment of end user hardware and peripherals • Lead strategy, architecture, and delivery of virtual workstation services • Manage endpoint provisioning, configuration, compliance, software distribution, and patching • Drive continuous improvement through telemetry, AI-assisted analysis and workflows, orchestration, and automation • Establish KPIs, KCIs, operational metrics, and experience measures • Lead adoption of AI-enabled engineering practices, intelligent automation, digital assistants, and self-healing capabilities • Collaborate with support teams to reduce mean time to resolution and improve user satisfaction • Define and execute the enterprise mobility strategy • Manage enterprise print infrastructure and cloud-based secure printing platforms • Partner with product managers, cybersecurity, compliance, networking, and support services teams • Implement secure-by-design endpoint architectures, regulatory compliance requirements, and zero-trust principles • Develop, coach, and inspire high-performing engineering leaders and teams

🎯 Requisitos

• 7+ years of experience in EUC engineering or related IT infrastructure roles • Proven experience leading multiple engineering teams and managers across diverse technology domains within a large-scale enterprise environment • 5+ years of people management, talent development, coaching and mentoring • Deep expertise in endpoint management: Windows/Intune, macOS/JAMF, mobile, browsers, VDI and DaaS, print, and endpoint security solutions • Experience operating within Agile and Outcome-Based Delivery (OBD) product organizations • Proven experience with software packaging and deployment tools, such as Intune, JAMF, and MECM • Telemetry, reporting, scripting and automation skills, such as Nexthink NQL, Power BI/SQL, PowerShell, and Python • Familiarity with Nexthink, Intune Advanced Analytics, and ControlUp • Ability to communicate technology strategy, risks, investment needs, and operational outcomes to executive leadership • Proven vendor management • Background investigation required • Must have a dedicated, private workspace free from distractions when working from home • Reliable internet required, with minimum speeds of 50 MB download and 5 MB upload • Allstate generally does not sponsor individuals for employment-based visas for this position

🏖️ Benefícios

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement to help offset internet costs • Opportunity to work from home • Innovative work environment • Career development and talent development opportunities