Account Manager, Client Engagement – Adoption

🕒 Junho 25

🌽 Illinois – Remoto

🌽 Illinois – Remote

💵 $80.000 - $95.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🏆 Sucesso do Cliente

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Altus Group

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

💼 Consultoria

📦 Logística

🏠 Imobiliário

Consulting • Logistics • Real Estate

A Altus Group é uma provedora líder de inteligência de ativos e fundos para o mercado imobiliário comercial. Oferecemos inteligência como serviço para nossa base global de clientes através de uma plataforma conectada de tecnologia líder do setor, análises avançadas e serviços de consultoria.

Descrição

• Manage a portfolio of approximately 150 existing commercial real estate (CRE) client accounts • Act as the primary point of contact for client engagement, adoption, retention, and growth • Drive adoption and client value realization by leading onboarding support and ongoing engagement • Identify upsell and cross-sell opportunities in partnership with Sales Executives • Coordinate with internal teams to resolve client issues quickly and ensure a seamless customer experience • Use CRM and customer success tools to track engagement and monitor account health

🎯 Requisitos

• 2–5+ years of experience in Account Management, Customer Success, SDR/BDR, or Sales within a SaaS or B2B environment • Experience managing client relationships and driving outcomes • Understanding of balancing client relationships with retention, expansion, and revenue accountability • High level of curiosity, energy, and accountability • Experience with CRM tools (e.g., Salesforce) is beneficial

🏖️ Benefícios

• Competitive compensation • Incentive and bonus plans • Total rewards package prioritizing mental, physical, and financial well-being • Professional development opportunities