Technology Management Analyst

🕒 Maio 28

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $79.000 - $90.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🧐 Analista de Negócios

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Amplify

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2000

📚 Educação

💰 Series C em 2023-05

Education

A Amplify é uma empresa pioneira em educação K–12, dedicada a fornecer soluções de currículo e avaliação de próxima geração. Desde 2000, a Amplify tem desenvolvido programas que capacitam educadores com ferramentas poderosas, facilitando o desenvolvimento de sistemas abrangentes de alfabetização e matemática para estudantes em milhares de distritos escolares em todo o mundo. Seu conjunto inclui o programa de alfabetização Amplify CKLA, Desmos Math e Amplify Science, todos projetados para alinhar práticas educacionais com a Ciência da Leitura e estratégias baseadas em evidências. A Amplify também oferece desenvolvimento profissional por meio de podcasts e webinars, apoiando professores com insights e inovação.

Descrição

• Provide comprehensive product support by tracking critical issues, performing root cause analysis, and collaborating with technical teams to ensure timely resolution. • Identify and implement scalable business solutions within NetSuite ERP, Salesforce, and other core business software systems. • Serve as a subject matter expert on current-state processes, operational challenges, and supporting business systems. • Translate business needs into technical requirements, user stories, and acceptance criteria while partnering with system administrators to design thoughtful solutions. • Collaborate with business stakeholders and IT system administrators to prioritize and manage the project backlog effectively. • Develop detailed test scripts and lead the execution of User Acceptance Testing (UAT) to ensure solution quality. • Communicate project status, risks, and strategic decisions clearly to business leadership and stakeholders. • Support adoption of new functionality through stakeholder communications, live demos, and the creation of training documentation.

🎯 Requisitos

• Bachelor’s degree or equivalent professional experience. • 2+ years of experience in Business Analysis or Technology Management with strong problem-solving skills. • Demonstrated experience working with ERP systems or Salesforce. • Prior experience working within the education technology sector (preferred). • Experience leading software development or process improvement projects for cross-functional clients (preferred). • Certification in a related methodology (Lean Six Sigma, PMP, or Agile/Scrum) (preferred). • Advanced proficiency with NetSuite ERP (preferred). • Experience utilizing project management and collaboration tools (e.g., Trello, Google Workspace, MS Project) (preferred).

🏖️ Benefícios

• 401(k) plan • competitive health insurance and mental health options • basic life insurance • paid time off • parental leave • access to best-in-class development programs