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Regional Service Manager

🕒 Outubro 26

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $95.900 - $131.900 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Anord Mardix, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Outubro 26

Ainda aberta no site da Anord Mardix. Verificada 3 horas atrás.

Logo of Anord Mardix

Anord Mardix

1001 - 5000 funcionários

🏗️ Construção

🏭 Manufatura

⚡ Energia

Construction • Manufacturing • Energy

A Anord Mardix é uma empresa global de engenharia elétrica e fabricação especializada em soluções de energia crítica para data centers, clientes comerciais e industriais. Eles projetam e produzem switchgear, busway, módulos de energia modulares e skids, unidades de distribuição de energia e sistemas de gerenciamento de energia (incluindo SCADA/DCIM) e fornecem instalação, serviço e suporte ao longo do ciclo de vida. A empresa enfatiza confiabilidade, personalização e designs energeticamente eficientes e que economizam espaço para projetos de infraestrutura crítica em todo o mundo.

Descrição

• Manage all field service technicians within the defined region • Schedule, plan, and coordinate field service technicians and field support groups • Plan, direct, and coordinate field service activities to install and service electrical distribution equipment • Respond to issues during non-work hours on weekdays, weekends, and holidays as needed • Review field service schedules and determine staffing requirements, work procedures, and assignments • Establish work schedules, assignments, scopes, and priorities • Maintain and update startup procedures • Conduct meetings to review safety, quality, and production issues • Manage and develop field service personnel through training, delegation, and performance reviews • Develop and lead high-performing field service teams and identify technical/resource requirements • Collaborate with other departments to integrate production with business systems and resolve issues • Resolve problems concerning design, specifications, standards, and related issues • Ensure compliance with corporate, external, and regulatory requirements • Work with Engineering/PMs to provide MOPs for site work • Review and approve technicians’ monthly expense reports • Manage technician time through Kronos • Implement continuous improvement projects and eliminate process waste • Ensure adherence to health, safety, company policies, and work practices • Participate in disciplinary processes with supervision and Human Resources • Coach, mentor, and train technicians through field and factory support • Serve as the first line of defense for technicians’ questions and identify training or resource needs • Perform additional duties as required

🎯 Requisitos

• A minimum of a bachelor’s degree in engineering or related field and the equivalent of 3 - 5 years’ experience working in power distribution industry and/or service environment with demonstrated knowledge and proficiency in engineering operations, OR High School Education or GED and equivalent of 5 - 8 years of practical work experience • Knowledge of principles and process for providing supervision and leadership with considerable experience supervising, managing and motivating employees in a manufacturing setting • Strong technical and understanding of power distribution equipment and related standards • Familiarity with the development and implementation of work instructions • Good computer skills, to include Microsoft Office Suite, etc. • Ability to travel up to 60% of the time • No sponsorship available

🏖️ Benefícios

• Full range of medical, dental, and vision plans • Life Insurance • Short-term and Long-term Disability • Matching 401(k) Contributions • Vacation and Paid Sick Time • Tuition Reimbursement • Domestic relocation eligibility

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