Account Manager

🕒 Outubro 29

🇩🇪 Alemanha – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

👻 Score fantasma 11%

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Apaleo

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2017

💼 Consultoria

📦 Logística

📣 Marketing

💰 Series A em 2023-03

Consulting • Logistics • Marketing

A Apaleo é uma empresa de tecnologia em IA sediada na Suíça, que automatiza processos em diversas indústrias, incluindo hospitalidade e imobiliária, por meio de sua plataforma ailean. A tecnologia da empresa visa simplificar tarefas administrativas, permitindo que o pessoal se concentre em melhorar as experiências dos clientes e dos inquilinos. Fundada por Alexandros Tyropolis e Florian Krausbeck, a Apaleo está comprometida em transformar as operações do setor com soluções tecnológicas avançadas.

Descrição

• Own a portfolio of mid-market hospitality accounts end to end and support the pooled customer base • Build relationships with owners and senior decision makers and advise on broader business strategy • Drive renewals, upsells, and cross-sells through the Apaleo platform and additional products and services • Develop account plans to increase adoption, revenue, and long-term customer value • Run regular business reviews with priority customers • Track account health and identify growth opportunities using commercial, usage, and engagement data • Act as the primary commercial contact and lead day-to-day commercial conversations and negotiations • Support colleagues across Account Management on day-to-day tasks and additional accounts • Work with Customer Success to align account plans, account health, and customer outcomes • Coordinate cross-functional support with Legal, Finance, Product, and other teams • Maintain accurate pipeline, forecast, and account data in the CRM • Share customer feedback and market insights with Product and Marketing • Contribute directly to Net Revenue Retention across the portfolio • Help build and shape the Account Management function

🎯 Requisitos

• Proven experience in account management, sales, or another commercial customer-facing role, ideally in B2B SaaS • Commercial drive and ability to own targets, spot opportunities, and close them • Strong relationship-building and negotiation skills with stakeholders • Customer-centric mindset • Intellectual curiosity and ability to solve complex problems • Structured, self-driven working style and ability to manage a portfolio independently • Data-driven mindset and comfort using KPIs and account data • Fluent German and business-fluent English • Openness to occasional travel to customers and industry events

🏖️ Benefícios

• 360° feedback reviews • Dedicated learning budget • Opportunities to take on more responsibility and advance career • Autonomy and ownership in a trust, transparency, and collaboration environment • Competitive and fair compensation • Flexible and remote work options, including home, office, or hybrid work • Fully covered Deutschland Ticket for public transport across Germany • Regular team dinners, company meetups, Oktoberfest celebrations, Christmas parties, and other offsite events • 30 days of vacation • EGYM Wellpass membership with access to gyms, fitness studios, and wellness options

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