Director of Strategic Accounts

🕒 Maio 13

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Arlo Technologies, Inc.

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2014

🏭 Manufatura

💼 Consultoria

📦 Logística

Manufacturing • Consulting • Logistics

Arlo Technologies, Inc. é uma empresa especializada em produtos de segurança residencial, incluindo câmeras de alta resolução e videoporteiros. Estes produtos são projetados para proporcionar tranquilidade ao monitorar espaços internos e externos, mesmo em condições desafiadoras de iluminação. A Arlo oferece uma variedade de câmeras de segurança com recursos como qualidade de vídeo 4K e 2K, funcionalidade sem fio e serviços de segurança baseados em assinatura. Sua linha de produtos inclui a série Ultra 2, Pro 5, Essential, e vários novos videoporteiros sem fio. A Arlo Technologies busca tornar a segurança acessível e compartilhável com seu programa Indique um Amigo e promove uma proteção aprimorada através da parceria com a Verisure para alarmes monitorados profissionalmente.

Descrição

• Own full accountability for forecasted revenue and commercial outcomes across your partnership portfolio, with direct reporting visibility to Arlo senior leadership • Build and maintain commercial models that track partnership performance against plan • Define and negotiate commercial frameworks, SOW terms, and performance milestones that align partner commitments with Arlo’s revenue objectives • Identify and develop opportunities to grow commercial scope within existing partnerships, deepening Arlo’s value proposition, driving retention, and expanding the engagement footprint • Define and implement the governance model for how Arlo manages large strategic accounts — building a repeatable, scalable playbook covering stakeholder alignment, workstream management, escalation protocols, and performance reporting • Own program governance structures across engineering, product, operations, legal, and commercial workstreams — ensuring Arlo can consistently deliver on complex, multi-year partner commitments • Establish clear cross-functional accountability frameworks across all internal teams engaged on a given partnership: clear owners, timelines, and escalation paths, so that commitments made to partners are commitments kept • Drive continuous improvement of Arlo’s partnership success model — capturing learning from each partnership cycle and building institutional best practice that others can apply and build on • Drive cross-functional alignment across Engineering, Product, Marketing, Operations, and Legal to deliver on partnership commitments and ensure readiness for commercial launches • Define and manage commercial timelines, dependencies, and escalations across multiple concurrent workstreams, maintaining pace and accountability throughout • Ensure Arlo presents a single, consistent voice to its partners — with internal positions aligned and commitments validated before they reach the partner • Design & deliver partnership success systems to enable Arlo to scale its partner delivery capacity without proportional increases in management overhead • Build and maintain trusted relationships with C-suite and senior executive stakeholders at partner organizations • Provide regular, structured updates to Arlo leadership on partnership health, revenue trajectory, launch progress, and risk and opportunity areas • Operate effectively across technical and commercial contexts — translating engineering and product complexity into commercial clarity for executive audiences, and surfacing commercial context to technical teams • Represent Arlo’s partner interests internally with authority, ensuring partner-facing commitments are understood and resourced across all contributing teams

🎯 Requisitos

• 10–15 years of experience in strategic partnerships, account management, or a related field — ideally in SaaS, IoT, smart home, or connected security • Demonstrated track record of owning revenue outcomes in complex, high-value service provider partnerships — not just managing relationships, but holding and delivering against a commercial number • Proven experience designing and implementing partnership success frameworks for large strategic accounts — with experience in building the operating model, not just working within one • Proven track record delivering large-scale platform integrations or commercial programs in B2B2C or service provider environments • Experience managing across multiple disciplines — engineering, product, operations, marketing, legal, and commercial — in a matrixed, cross-functional environment • Strong executive presence — credible with C-suite and senior executive stakeholders both internally and at partner organizations, able to operate as a peer at the most senior levels • Decisive and outcomes-oriented — able to assess situations quickly, build alignment, and drive action in fast-moving environments • High levels of personal accountability and ownership; a self-starter who sets the standard for others and operates effectively with significant autonomy • Experience in large-scale service provider environments (cable, MSO, security, or telco) is a requirement for this role, not a preference • Bachelor’s degree required; MBA or equivalent a plus • Ability and willingness to travel up to 50%

🏖️ Benefícios

• Details of all benefits will be provided if an employee receives an offer of employment