Implementation Consultant

Provável vaga fantasma

🕒 Abril 15

💵 $90.000 - $129.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🛠️ Especialista em Implementação

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Ashby

Ashby

51 - 200 funcionários

💼 Consultoria

🤝 B2B

👥 RH Tech

Consulting • B2B • HR Tech

A Ashby ajuda empresas em crescimento a alcançarem suas metas ambiciosas. Com a Ashby, equipes de todos os tamanhos podem executar um processo de contratação rápido e eficiente. Confiada por empresas como Opendoor, Figma, Notion, Deel e Modern Treasury.

Descrição

• Own execution of technical configuration for a defined set of new Ashby customers • Partner with an Implementation Specialist to confirm customer requirements • Lead tailored configuration of native Ashby platform functionality • Define and carry out testing plans before go-live • Document final configuration choices for visibility and ongoing post-launch optimization • Act as a proactive technical configuration guide and advocate for customers • Advise customers on software-specific best practices to maximize value • Address thematic customer opportunities and improve implementation processes • Anticipate configuration impacts on customer goals and provide risk mitigation recommendations • Communicate progress and risks to internal and external stakeholders • Collaborate with Customer Success, Sales, Product, Engineering, and Operations • Participate in the structured interview process, including a take-home exercise

🎯 Requisitos

• Deep experience contributing to or owning implementation projects for complex SaaS products • Experience actioning defined project plans, communicating and aligning with stakeholders, and delivering agreed results • Ability to independently own a domain and hold customers accountable to theirs • Ability to work effectively in a remote-first setting • Ability to travel as needed, under 5%, for strategic customer engagements • Experience understanding enterprise customer needs and tailoring implementation configurations • Strong customer relationship-building, engagement, and communication skills • Technical understanding of a complex product; familiarity with Ashby is advantageous • Technical curiosity and creativity • Experience navigating change management processes and helping customers adapt to new systems • Cross-functional collaboration with Customer Success, Sales, Product, Engineering, and Operations • Clear communication and ability to distill complex concepts into simple themes • Strong listening, problem-solving, process improvement, detail orientation, technical proficiency, and data-driven decision-making • No educational credential is specified

🏖️ Benefícios

• Equity offered • Remote work • Strategic customer travel under 5% • Equal employment opportunity and commitment to a diverse and inclusive workforce

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