Manager, Strategic Account Manager – Pharma Client

🕒 Março 31

🐊 Florida – Remoto

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⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

🦅 Patrocina Visto H1B

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of AssistRx

AssistRx

501 - 1000 funcionários

Fundada em 2011

⚕️ Seguro de Saúde

💊 Farmacêutico

☁️ SaaS

Healthcare Insurance • Pharmaceuticals • SaaS

AssistRx é uma empresa especializada em fornecer soluções habilitadas por tecnologia e expertise para melhorar o acesso dos pacientes à terapia e aprimorar os resultados de saúde. Eles oferecem soluções integradas para início de terapia, suporte ao paciente e análises, focando em conectar todas as partes interessadas na indústria farmacêutica de especialidades, incluindo pacientes, profissionais de saúde, farmácias especializadas e organizações de ciências da vida. As plataformas da AssistRx visam simplificar o processo de inscrição, reduzir interrupções na terapia e utilizar dados em tempo real para melhorar a experiência do paciente. Suas soluções são projetadas para serem flexíveis, interoperáveis e escaláveis, permitindo melhores resultados na entrega e gestão de terapias especializadas.

Descrição

• **Client Strategy & Relationship Leadership** • - Serve as the primary strategic partner for assigned pharmaceutical manufacturer accounts, ensuring alignment between client objectives and AssistRx solutions. • - Build and maintain executive-level relationships with pharmaceutical brand teams, HUB leadership, and specialty pharmacy partners. • - Proactively identify growth opportunities, solution expansion, and risk mitigation strategies across the client portfolio. • - Lead client business reviews, performance discussions, and strategic planning sessions using data-driven insights. • **Operational & Financial Performance** • - Own and manage key account KPIs, including: • - Revenue retention and expansion forecasting • - Account profitability and resource optimization • - Accounts receivable performance and issue resolution • - Analyze operational and financial data to identify trends, risks, and opportunities for improvement. • - Partner cross-functionally with Operations, Product, Technology, Finance, and Compliance teams to resolve complex client issues and escalations. • **Team Leadership & Development** • - Directly manage and develop a team of **5–6 Strategic Account Managers**. • - Set clear performance expectations, coach team members, and drive accountability to KPIs and service standards. • - Lead hiring, onboarding, training, performance evaluations, and career development for direct reports. • - Foster a collaborative, solutions-oriented team culture focused on client success and continuous improvement. • **Innovation & Continuous Improvement** • - Champion new ideas, process improvements, and innovative approaches to enhance client experience and operational efficiency. • - Translate client feedback and market insights into actionable recommendations for internal teams. • - Thrive in a fast-paced, high-growth environment while balancing multiple priorities and stakeholders.

🎯 Requisitos

• **Required Qualifications** • - Bachelor’s degree from an accredited four-year institution or equivalent professional experience. • - **7+ years of experience** in strategic account management, client strategy, or consultative sales roles. • - Demonstrated experience working with **pharmaceutical manufacturers, HUB services, and/or specialty pharmacy operations**. • - Proven ability to manage complex client relationships and deliver measurable business outcomes. • - Strong analytical and problem-solving skills with the ability to interpret data and drive strategic decisions. • - High level of technical proficiency, including advanced use of Microsoft Office tools (Excel, PowerPoint, Project, Visio). • **Preferred Qualifications** • - **3+ years of people management or supervisory experience**. • - Experience supporting enterprise-level pharmaceutical clients in a technology-enabled services environment. • **Key Competencies for Success** • - Strategic thinking with strong business and financial acumen • - Executive-level communication and presentation skills • - Ability to influence without authority across cross-functional teams • - Comfort navigating ambiguity and complex stakeholder environments • - Passion for client success, operational excellence, and team development

🏖️ Benefícios

• - Supportive, progressive, fast-paced environment • - Competitive pay structure • - Matching 401(k) with immediate vesting • - Medical, dental, vision, life, & short-term disability insurance • - Opportunity to impact patient outcomes through data-driven healthcare technology. • - Collaborative and mission-driven culture that values innovation and continuous learning. • - Access to cutting-edge cloud technologies and modern data engineering tools. • - Competitive compensation, comprehensive benefits, and career growth opportunities

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