Account Manager

🕒 6 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $67.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

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Mitratech

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

📋 Conformidade

☁️ SaaS

💰 Private Equity Round em 2017-04

AI • Compliance • SaaS

A Mitratech é uma provedora líder de soluções de gestão jurídica corporativa, gestão de riscos e recursos humanos. Sua plataforma incorpora automação, analytics e tecnologias de inteligência artificial para aumentar a eficiência e a conformidade em toda a organização. A Mitratech se especializa em ferramentas para departamentos jurídicos, gestão de riscos, acompanhamento de compliance e gestão de RH, criando um ambiente interconectado que capacita os profissionais a trabalharem de forma mais inteligente e alcançarem melhores resultados.

Descrição

• Own and grow a portfolio of accounts — your primary measure of success is net revenue retention and expansion above 100%. • Build account plans with top customers that focus on mutual-success and customer value, with clear revenue targets and growth milestones for each account. • Hunt relentlessly for expansion opportunities: negotiate multi-year renewals, drive annual price increases, and identify upsell and cross-sell motions. • Develop and execute a rigorous pipeline of annual sales and revenue retention targets, with consistent forecasting accuracy. • Conduct quarterly value-based reviews and discussions with top customers (business reviews, cadence calls), always walking in with an agenda tied to growth, not just relationship maintenance. • Assist leadership in building and maintaining a retention and new revenue forecast. • Handle customer calls and inquiries in a prompt and courteous manner with customer experience and resolution as a focus point. • Work with other customer-impacting departments to ensure our customers have a world class and successful experience with all Mitratech's solutions. • Keep up to date knowledge of the industry, as well as the competitive posture of the company.

🎯 Requisitos

• Bachelor's Degree; or equivalent experience • A minimum of 2-4 years of sales and/or account management experience, with a demonstrated track record of growing accounts and exceeding retention targets. • Customer-driven personality with the ability to initiate, establish, and nurture meaningful business relationships over the phone and in person. • Proven ability to identify, develop, and close upsell and cross-sell opportunities within an existing customer base. • High energy with the ability to manage multiple competing priorities, with strong project, organizational, problem-solving and time management skills. • Capable of working independently with minimal supervision and in a team environment. • Highly effective communication skills that convey professionalism in all written, verbal and in-person meetings. • Interest and passion for staying on top of industry trends and best practices; up for continuously taking on new challenges. • Proficiency in all MS Office & Google Office applications. • Travel up to 10%

🏖️ Benefícios

• Health, Dental & Vision Insurance * • 401 (k) + Employer Match * • Unlimited PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off • STD, LTD & Group Life Insurance • Paid Parental Leave • Pet Insurance • FSA & HSA Options • Employee Assistance Program • Remote Work • Career Advancement & Professional Development Opportunities • Employee Recognition • LinkedIn Learning Platform