E-commerce Executive Assistant

Vaga não está no LinkedIn

🕒 Agosto 4

🌐 Filipinas, México, +2 outros países – Remoto

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⏰ Tempo Integral

🟢 Júnior

👨‍💼 Assistente Executivo

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 15%

infoinfo

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Augo

Augo

2 - 10 funcionários

🛍️ Comércio Eletrônico

🛒 Varejo

🔧 Hardware

eCommerce • Retail • Hardware

A Augo é uma varejista online que vende hardware de consumo e produtos relacionados à casa, oferecendo principalmente portas de tela e produtos para amarração de cargas, como cintas de catraca, cintas retráteis de catraca e alças de amarração macias. O site lista coleções de produtos, preços, tamanhos e especificações de resistência à ruptura, avaliações de clientes e recursos padrão de comércio eletrônico (carrinho, conta, newsletter, limite para frete grátis). A Augo parece focada em produtos físicos duráveis e robustos para uso doméstico e de transporte, e comercializa diretamente aos consumidores através de sua loja virtual.

Descrição

• Monitor Amazon listing health and flag Buy Box loss, suppressed listings, content violations, and low inventory alerts • Support Amazon listing updates, keyword research, backend search terms, and listing content • Respond to Amazon customer messages within 24 hours • Manage the customer email inbox and Amazon Q&A responses • Escalate complex customer issues and track recurring issues for upstream resolution • Support Shopify product information, imagery, promotions, and store updates • Maintain the TikTok Shop backend and coordinate updates across platforms • Keep pricing accurate and aligned across Amazon US and international marketplaces, Shopify, and TikTok Shop • Maintain pricing sheets in Google Sheets and roll out coordinated pricing changes • Perform basic image editing and prepare listing images using Canva or Photoshop • Support A+ content and promotional graphics • Research suppliers on Alibaba and 1688, build vendor comparison spreadsheets, and track samples • Enter data into internal systems and compile weekly cross-platform reports • Provide ad-hoc analysis for department heads • Identify process improvements and help refine SOPs

🎯 Requisitos

• 1+ year direct hands-on Amazon Seller Central experience • Experience monitoring or managing e-commerce listings • Prior customer service background • Comfortable managing tasks from multiple stakeholders • Near-native written English, rated 9+/10 • Proficiency in Amazon Seller Central • Strong written customer service communication • Proficiency with Google Workspace, including Sheets, Docs, and Drive • Basic Canva or Photoshop skills • Reliable US Eastern time-zone overlap of at least 3–4 hours per day • Detail-oriented, organized, and comfortable multitasking • Self-directed within clear priorities • Strong prioritization judgment • Proactive communication and ability to flag blockers early • Ability to handle pressure • Ownership of work without waiting for permission • Comfortable working as a shared cross-functional resource

🏖️ Benefícios

• Cross-functional exposure across Amazon, Shopify, TikTok Shop, customer service, pricing, sourcing, and cross-country work • Direct work with the founder and multiple department heads • Real feedback, real answers, and real ownership • Opportunity to contribute to a proven brand with thousands of 5-star Amazon reviews • Growth path into specialist tracks, team lead roles, or department support • Fully remote work • Flexible ability to work from wherever you’re most productive • Mission-driven work helping families and adventurers take life to go

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