National Account Manager – Automotive Refinish

🕒 6 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

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Axalta

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1870

Manufacturing • Automotive • Industry

Axalta é uma líder global na indústria de revestimentos, com mais de 150 anos de experiência no desenvolvimento de soluções de superfície inovadoras para um futuro melhor e sustentável. A empresa se especializa na produção de uma variedade de produtos de revestimento, incluindo soluções líquidas, em pó e eletroforéticas para diversas indústrias. A Axalta atende a mercados como repintura automotiva e OEMs, fornecendo produtos de repintura para oficinas de carroceria e revestimentos avançados para veículos leves e comerciais. Além das soluções de mobilidade, os revestimentos de desempenho da Axalta são usados em aplicações industriais, como oleodutos e gasodutos, vagões ferroviários e equipamentos agrícolas. A Axalta tem como objetivo transformar a indústria por meio da inovação contínua, oferecendo produtos de alto desempenho que aprimoram a beleza e protegem superfícies em todo o mundo.

Descrição

• Acts as a primary point of contact for identified customers and builds strong, collaborative relationships • Understands the key elements of the business agreement with the account • Manages Service Level Agreement (SLA) to ensure that all parties deliver on expectations • Collaborates jointly to create a consistent strategic plan that focused on optimizing material gross profit or reducing the liquid cost per hour and includes coordination with vendors and manufacturers who also service the account • Assesses customer needs to refine the evolving company-wide strategic plan • Provide in-depth consultative support relative to top-line sales, estimatics, company-wide standard operating procedures (SOP’s), technician training, OEM Certifications, and their internal leadership development to be a part of the customer’s long-term success • Sets key performance indicator (KPI) goals and measures Axalta’s performance and location KPIs against our promised deliverables • Ensures that data is tracked monthly, performance is analyzed and results are communicated effectively • Coordinates meetings to review the strategic account plan, goals and the milestones • Facilitates process improvement roundtables with key staff • Leads paint conversion efforts and solicits distribution resources to support • Following conversions, lead the process to ensure that locations are fully optimized with the value-added resources that Axalta provides • Maintains an organized communication approach and ensures that all customer interactions are documented in SalesForce (SFDC) • Uses technology (SharePoint, Salesforce, Office365, etc.) to further productivity and enhance communication with team and customers • Involves local Axalta teams and engages the appropriate resources for additional support when necessary

🎯 Requisitos

• An experienced sales professional with Automotive Refinish background and a strong track record of successful customer support • Minimum of 10 years of Automotive Refinish industry experience • Bachelor’s degree preferred but not required • In-depth knowledge of collision repair process as well as distribution fundamentals • Well-developed project management skills to be able to manage multiple projects • Ability to lead team and drive performance • Demonstrates and fosters teamwork with team and peers • Ability to influence and motivates distribution partners to accomplish business goals • Effectively uses collaborative approach to problem solving • Possesses self-discipline and maintains effective performance in unstructured and autonomous conditions • Presents oneself in professional manner throughout all levels of the organization • Effective written and oral communication as well as presentation skills • Competent Office365 skills (Word, Excel, PowerPoint) • Must be willing and able to travel > 50% of the time • Valid Driver’s License required

🏖️ Benefícios

• Health insurance • Professional development opportunities • Flexible work arrangements