Engagement Lead – Tekion Implementation

🕒 Maio 27

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Logo of Baker Tilly US

Baker Tilly US

5001 - 10000 funcionários

💸 Finanças

🏢 Corporativo

Finance • Consulting • Enterprise

A Baker Tilly US é uma empresa de serviços profissionais que oferece serviços de contabilidade, auditoria, tributação e consultoria empresarial. A empresa fornece uma ampla gama de serviços, incluindo cibersegurança, consultoria em inteligência artificial, assessoria em ESG e sustentabilidade, e assessoria de riscos. A Baker Tilly atende a diversos setores, como construção, energia, saúde, educação superior e imóveis, oferecendo insights e soluções específicas para cada indústria. Ela também faz parte da rede Baker Tilly International, a décima maior rede de contabilidade e consultoria do mundo.

Descrição

• Lead a team of Baker Tilly and client resources through definition and delivery of transformation projects, with a focus on the auto dealership industry and the implementation of the Tekion Dealer Management Systes (DMS) • Proactively identify and develop complementary value-added services for automotive dealerships, including process improvement initiatives and broader digital transformation opportunities that enhance operational efficiency and customer experience. • Develop, manage, and measure effectiveness of project approach and plans aligned to critical phases of implementation (analyze, design, build, test, deploy) and/or long-term roadmaps which describe delivering large-scale solutions via a series of projects • Lead the delivery of product training to dealer staff across departments (sales, service, parts, accounting) • Elicit and define requirements using multiple methods such as interviews, document analysis, workshops, surveys, site visits, etc. • Manage and implement multiple projects through delegation, coordination, communication, and organization. • Coordinate deployment of projects included staffing resources, deadlines, and end user expectations • Ensure that all projects are properly documented, which includes a business case, business requirements, and implementation plan, maintaining document requirements for project managers and business owners • Manage third party vendor relationships to resource specific development needs • Act as the liaison among the executive committee members, stakeholders, and development team including identification and mitigation of project risks and issues • Support the development of the Enterprise Transformation practice from go-to-market activities to delivery methodology standards and team development • Provide functional expertise based on your specific skills and background • Utilize your entrepreneurial skills to network and build strong relationships internally and externally with clients and the community • Invest in your professional development individually and through participation in firm wide learning and development programs • Support the growth and development of team members and clients through the Baker Tilly Value Architect model, helping associates meet their professional goals • Enjoy friendships, social activities and team outings that encourage a work-life balance

🎯 Requisitos

• Bachelor’s degree in relevant field • Minimum of five (5) years of related experience, including 3 years of auto dealership industry experience; consulting experience highly preferred • Minimum of three (3) years’ experience with auto dealership processes, terminology, and workflows (sales, service, parts, accounting) • Experience leading teams in the implementation of Tekion DMS; Tekion Certified Professional (TCP) qualification highly preferred • Experience managing senior-level client relationships and working across an organization with multiple stakeholders • Ability to lead and supervise others, provide exceptional client service, see the "big picture" as well as the details, display appropriate ethical knowledge, and exhibit a sense of urgency and commitment to quality and the timely completion of projects • Ability to decompose scope into detailed activities and deliverables, then conduct work package handoff to delivery resources from Baker Tilly, client teams, and third-party vendors • Ability to manage multiple projects/initiatives simultaneously, with a willingness to support different workstreams as needed • Ability to think creatively to solve problems gained through prior experience, education, training to resolve issues and remove project obstacles • Demonstrated management, analytical, organization, interpersonal, project management, communication, and highly developed Microsoft Suite (Word, Excel, PowerPoint) skills • Project experience with full lifecycle application development (e.g. requirements gathering, use case development, system analysis and design, integration, testing, deployment) • Experience with Agile software delivery management tools and techniques (Scrum, JIRA, confluence) is a plus • Project/program management certification (e.g. PMP, PgMP) and/or Agile certification (e.g. PMI-ACP, CSM, PSM. SAFe POPM) is a plus • Ability to travel as needed (up to 100%) and work outside of core business hours for client engagements

🏖️ Benefícios

• Comprehensive compensation and benefits package

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