Deal Desk Director

🕒 4 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

🦅 Patrocina Visto H1B

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👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Bamboo Health

Bamboo Health

501 - 1000 funcionários

🏥 Saúde

⚕️ Seguro de Saúde

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

A Bamboo Health é uma empresa que fornece soluções de Real-Time Care Intelligence™ com o objetivo de capacitar os profissionais de saúde a tomarem decisões ideais para melhores resultados. Essas soluções fazem parte de uma das maiores redes de colaboração em cuidados dos Estados Unidos, transformando a forma como as organizações de saúde integram cuidados. A Bamboo Health oferece serviços como coordenação de cuidados, notificações em tempo real, redução de riscos e gestão para transições de pacientes, saúde comportamental e monitoramento de medicamentos prescritos. Suas soluções são amplamente utilizadas, impactando um bilhão de encontros com pacientes anualmente em hospitais, instalações pós-agudas, farmácias, planos de saúde, governos estaduais e diversos provedores de cuidados de saúde. Eles estão comprometidos em melhorar a eficiência dos cuidados, reduzir custos e aprimorar os resultados de saúde por meio de sua extensa rede e insights baseados em dados em tempo real.

Descrição

• Own how order forms and commercial terms are structured, from self-serve templates to customer-paper deals • Implement AI tooling to draft and route routine work • Make judgment calls involving risk, negotiation, and process design • Refine the ad hoc Word-document order form process with clear intake, ownership, and decision paths • Close deal desk requests within SLA • Assist sales representatives in drafting and negotiating business terms • Build clause libraries, approval thresholds, templates, and AI guardrails • Review non-standard AI-drafted output • Guide representatives through pricing and discounting guardrails • Use margin analysis and involve Sales, Finance, and cross-functional leaders in exception approvals • Own deal desk intake, templates, approvals, and escalation paths • Maintain Salesforce as the deal desk system of record • Keep opportunity records accurate and build reporting on cycle time, exception volume, and stalled deals • Partner with Legal, Finance, and Sales to resolve exceptions and escalations • Establish and document a scalable deal desk function • Pilot or apply AI or automation to improve workflows • Refine templates, thresholds, and routing rules based on operational data

🎯 Requisitos

• 12+ years of related experience with a bachelor's degree; or 8 years with a master's; or equivalent experience • Deep experience reviewing, drafting, and negotiating complex commercial terms, including customer-paper deals • Independent judgment to set precedent and make final calls on exceptions • Track record of building process or policy from scratch in an unstructured environment and achieving adoption • Fluency working alongside AI-assisted drafting and routing tools • Cross-functional influence aligning Legal, Finance, and Sales without formal authority • Understanding of how deal structure affects revenue recognition • Working familiarity with Salesforce or a comparable CRM • Experience with or strong aptitude for CPQ and contract lifecycle management tooling • Comfort operating in a regulated, healthcare-data business • Readiness to operate as a senior individual contributor and ability to build and lead a team as the function grows • Comfort using or learning AI-supported tools such as ChatGPT, CoPilot, or role-specific tools • Openness to experimenting with new technologies • Strong analytical and problem-solving skills • Proven ability to thrive in fast-paced, high-growth, rapidly evolving environments • Ability to work effectively in a remote-first environment • Ability to travel periodically for work

🏖️ Benefícios

• Competitive compensation • Health benefits • Dental benefits • Vision benefits • Autonomy to build something with a supportive team • Learning from working at the highest levels and on strategic company priorities • Exposure to world-class investors and advisors • Equal employment opportunity and inclusive workplace

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