Director – Launch Team

🕒 4 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $195.000 - $229.500 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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Skydio

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2014

🎖️ Defesa

🏭 Manufatura

📦 Logística

💰 $170.000.000 Series E - Skydio em 2024-11

Defense • Manufacturing • Logistics

A Skydio é um fabricante de sistemas de drones autônomos que combina inteligência artificial avançada a bordo, sensores e software em nuvem para automatizar voos para missões de inspeção, segurança, segurança pública e mapeamento. Sua família de produtos (incluindo o X10, X10D, R10, estações de acoplamento e software como Skydio Autonomy e DFR Command) é projetada para rápida conscientização situacional, inspeções automatizadas, segurança de locais e implantações de Drone como Primeira Resposta para clientes governamentais, utilitários e empresariais. A Skydio oferece hardware, software e serviços integrados para viabilizar operações mais seguras, rápidas e autônomas em ambientes desafiadores.

Descrição

• Own customer readiness from qualified opportunity through live, running dock program across regions and the dock business • Lead and develop Senior Managers and create management pathways for Readiness Specialists • Set regional outcomes, coach managers, and scale the function while maintaining readiness standards • Own launch reviews, capacity decisions, and escalation paths when demand exceeds readiness supply • Own time-to-launch, readiness gate adherence, and capacity modeling across the dock portfolio • Engage readiness early on council calendars, policy drafting, staffing decisions, and site access • Partner with Sales and Solutions Engineering leadership on pipeline, site feasibility, and launch sequencing • Represent the Launch Team in forecast, planning, and executive reviews and surface launch risks • Develop and maintain readiness playbooks covering site readiness, policy and approval, flight readiness, documentation, and handoff criteria • Project-manage customers to readiness by owning plans, sequences, dependencies, and launch dates • Define readiness clearly for customers and enforce readiness gates • Drive systemic fixes for recurring blockers • Represent the aggregated customer voice to Product and Engineering and escalate cross-team conflicts • Apply lessons from council and community meetings to future agency preparation • Ensure clean post-launch handoff to Customer Success with configuration, policy commitments, and readiness documentation

🎯 Requisitos

• 8+ years of relevant experience in customer-facing operations, deployment, implementation, or project delivery, including time in a public safety or regulated environment • 2+ years leading leaders, with experience managing managers or a team requiring a second management layer • Experience guiding customers or agencies through public approval processes, including council or board authorization, public comment, privacy and data retention policy, or community engagement • Experience building organizations through fast growth and repeatable processes in ambiguous environments • Familiarity with Drone as First Responder concepts of operation and dock-based remote operations • Fluency in capacity models, forecast discipline, and resource-allocation judgment • Excellent written and verbal communication • Ability to travel approximately 30% of the time • Ability to lift up to 60 lbs unaided • FAA Part 107 certification within the first 60 days is strongly encouraged for all employees and required for certain positions • Prior public safety service or agency-side Drone as First Responder program experience preferred • Direct experience with sUAS or surveillance technology policy, including CJIS, records retention, community oversight ordinances, or state privacy requirements preferred • Experience with dock-based, remote, and BVLOS operations at scale, site survey, RF and LTE assessment, and network readiness for fixed installations preferred • Experience owning a customer onboarding or implementation function through rapid growth preferred • Working knowledge of Salesforce, Palantir, Databricks, or equivalents preferred

🏖️ Benefícios

• Equity in the form of stock options • Comprehensive benefits package • Relocation assistance may be provided for eligible roles • Group health insurance plans • Paid vacation time • Sick leave • Holiday pay • 401K savings plan • Inclusive culture and equal employment opportunity