Pharmacy Operations Specialist

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Bask Health

SiteLinkedInTodas as Vagas

11 - 50 funcionários

⚕️ Seguro de Saúde

☁️ SaaS

🛍️ Comércio Eletrônico

💰 Pre Seed Round em 2022-05

Healthcare Insurance • SaaS • eCommerce

Bask Health é uma plataforma robusta que oferece um conjunto abrangente de soluções personalizáveis de telessaúde. Oferece ferramentas como um construtor de questionários, portais para pacientes e serviços de atendimento farmacêutico, todos seguros com forte criptografia e conformidade com a HIPAA. Bask Health integra perfeitamente telessaúde e comércio eletrônico, permitindo um atendimento ao paciente simplificado desde a consulta até a entrega. A plataforma apoia empreendedores, médicos e desenvolvedores, oferecendo soluções escaláveis e sem código que melhoram a experiência do usuário e o crescimento dos negócios. Com sua rede nacional de farmácias, a Bask Health capacita as empresas a gerenciar eficientemente prescrições, dados de pacientes e atendimento de pedidos em todo o cenário de saúde digital.

Descrição

• Ensure pharmacy-facing data for 50,000+ compounded medications is complete and accurate—including name, strength, route, dosage, ingredients, refills, NDC/product ID • Identify and resolve mismatches between back-end's for pharmacy instructions • Maintain and improve Bask’s internal medication taxonomy to drive consistency and scalability • Support the vetting and onboarding of new pharmacy partners based on criteria like price, turnaround time, state licensure, medication offerings, and compliance • Maintain partner records and ensure ongoing documentation is up-to-date • Serve as a day-to-day contact for pharmacy partners, routing questions and resolving minor operational issues • Help track and document compliance with NABP, DEA, and state-specific pharmacy regulations • Flag potential risks or regulatory gaps and collaborate with leadership on appropriate escalation paths • Contribute to documentation and SOPs for internal compliance workflows • Support the rollout of error and adverse event reporting tools • Log and track operational issues raised by providers, pharmacies, and telehealth clients • Participate in root cause analysis and remediation efforts for any reported incidents • Execute defined workflows and processes with precision and consistency • Offer insights to improve SOPs, tooling, or partner communication workflows • Collaborate closely with cross-functional teams, including product, clinical, and compliance

🎯 Requisitos

• 2–6 years of experience in pharmacy operations, healthcare data systems, or EHR/PBM environments • Exposure to compounding pharmacies or telehealth (preferred but not required) • Familiarity with pharmacy regulations (NABP, DEA, state-level rules) • A detail-first mindset and comfort working with structured data and standardized formats • Experience following or maintaining SOPs and reporting systems • Strong communication and collaboration skills in a startup or lean team setting • **Bonus:** PharmD or clinical credentials (not required)