Area Refrigeration Service Manager

🕒 Agosto 18

❄️ Minnesota – Remoto

❄️ Minnesota – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

👻 Score fantasma 12%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Bassett Mechanical

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1936

🏗️ Construção

💼 Consultoria

📦 Logística

Construction • Consulting • Logistics

A Bassett Mechanical é uma empresa especializada em refrigeração industrial, HVAC, encanamento, automação predial e controles, e fabricação de metais. Com mais de 85 anos de experiência, oferece soluções personalizadas desde o design até a implementação, garantindo que os projetos sejam executados de forma eficiente e segura. A Bassett Mechanical enfatiza o atendimento ao cliente e a parceria, buscando aumentar a eficiência operacional enquanto reduz custos por meio de seus programas de manutenção personalizáveis e ofertas de serviços inovadores.

Descrição

• Provide leadership, motivation, and support to field service supervisors and technicians in the assigned territory • Ensure customer expectations are met or exceeded and maintain quality standards of work performed • Initiate, set up, follow through on, and close out service agreements and projects on time and at or above planned gross profit • Manage new service agreement startups, technician assignments, equipment labeling, startup reports, safety concerns, training, efficiency opportunities, and startup meetings • Set up preventive-maintenance tasking, evaluate load leveling, ensure on-time PM completion, and coordinate planning and scheduling with dispatch • Review agreement performance reports, service resolutions, costing, coverage questions, service report errors, invoices, and billing extras • Prepare renewal recommendations, investigate customer complaints and invoice issues, and assist with collections • Provide field staff with materials, directions, tools, and logistical support to maximize output per labor hour • Review operating policies and procedures and recommend corrective action • Assist leadership with maintenance and project pricing approvals • Coach and mentor field service supervisors and support delegation, empowerment, teamwork, and standard work • Recruit technicians, support technician development, monitor performance, and conduct annual performance reviews • Develop technician training schedules, maintain training records, and manage skills matrices • Support maintenance sales representatives, customer relationships, CARE representatives, and service project teams • Participate in department meetings, operational review meetings, budgeting and operations planning, and agreement spend-plan management • Serve as a technical resource for sales, purchasing, dispatch, and business systems • Support and maintain a safe and Lean work environment • Perform other duties as assigned

🎯 Requisitos

• Minimum 3 years in a supervisory or management field involving leadership of direct reports, or related experience leading peers and teams • High level of knowledge of refrigeration and/or heating and air conditioning equipment • Excellent customer relation and people skills • Ability to multitask and shift from office work to field work as required • High level of planning and organizing • Ability to communicate openly and honestly at all levels • Ability to work through conflict and create win/win results • Proficient with computers and digital tools, including Microsoft Word, Excel, PowerPoint, and Outlook • Ability to develop finance and budgeting skills • Membership in technical or professional organizations is encouraged

🏖️ Benefícios

• Competitive compensation and benefits package • Many professional growth opportunities • Professional development opportunities through training and continued technician development • Safe and Lean work environment