Senior Manager, Continuous Improvement

🕒 Agosto 10

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

👔 Gerente

👻 Score fantasma 10%

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Baylor Genetics

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1978

🏥 Saúde

💼 Consultoria

🍽️ Alimentos e Bebidas

Healthcare • Consulting • Food & Beverage

A Baylor Genetics é um laboratório de genômica clínica e diagnóstico de precisão afiliado ao Baylor College of Medicine, que oferece serviços abrangentes de teste genético e interpretação. A empresa oferece sequenciamento do genoma completo e do exoma completo, análise cromossômica por microarray, testes mitocondriais, farmacogenômica e ensaios especializados, juntamente com aconselhamento genético, suporte para prestadores de serviços e recursos de seguro/pagamento. A Baylor Genetics apoia prestadores de saúde, pesquisadores e famílias com interpretação aprimorada por IA, integração de dados multimodais e serviços clínicos e laboratoriais de ponta a ponta.

Descrição

• Lead enterprise product optimization initiatives focused on operational efficiency, quality improvement, customer experience, workflow simplification, and business performance • Develop and maintain lifecycle management frameworks for Baylor Genetics’ test portfolio and supporting platforms • Partner with Product Management, Commercial, Laboratory, Clinical, and Operational stakeholders to identify continuous improvement opportunities • Support test menu optimization, portfolio rationalization, and lifecycle decision-making • Establish and maintain operational standards within the Product and Program Management organization • Identify and remove organizational bottlenecks affecting delivery performance • Drive accountability across teams and promote best practices in program management, product operations, business practices, and organizational execution • Support enterprise roadmap planning and governance • Define and maintain product optimization and operations KPIs • Develop executive dashboards and reporting frameworks • Establish measurement and reporting processes for portfolio health, delivery performance, launch readiness, operational efficiency, time-to-market, laboratory throughput, turnaround times, revenue performance, reimbursement outcomes, quality metrics, and customer satisfaction • Partner with Business Intelligence and Data Analytics teams to automate operational reporting and insights • Use performance data to identify trends, risks, and optimization opportunities • Maintain a prioritized funnel of improvement initiatives aligned with strategic business priorities • Implement scalable governance, workflow, and decision-making frameworks • Promote process standardization and simplification across product, operational, and clinical functions • Lead cross-functional teams to identify, analyze, and deliver process improvement initiatives • Perform other duties assigned to support team and organizational objectives • Comply with company policies, procedures, and applicable regulatory requirements

🎯 Requisitos

• Bachelor’s degree in Business, Healthcare Administration, Life Sciences, Engineering, Product Management, or related field • 8+ years of experience in Product Operations, Portfolio Management, Program Management, or related disciplines • 3+ years leading cross-functional enterprise-level programs or optimization functions • Demonstrated success planning and delivering complex initiatives • Experience leading kaizens, change management, and building and improving processes • Solid executive communication skills • Equivalent combination of education and experience may be considered • Experience within diagnostics, genomics, laboratory services, healthcare technology, biotechnology, or regulated healthcare environments preferred • Familiarity with CLIA, CAP, FDA, and regulated healthcare environments preferred • PMP preferred • Competency in continuous improvement and operational excellence • Competency in process optimization and stakeholder facilitation • Strong executive communication skills • Change management, governance, and adoption leadership • Ability to work in regulated healthcare, laboratory, quality, and compliance environments as applicable

🏖️ Benefícios

• Remote work arrangement • Periodic travel may be required based on business needs • Equal opportunity and inclusive workplace • Accommodation during the application process