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Director, Operations – Financial Management

🕒 Setembro 10

🏈 Alabama, Alaska, +43 estados a mais – Remoto

infoinfo

💵 $115.000 - $120.000 / ano

⏰ Tempo Integral

🔴 Especialista

⚙️ Operações

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da BeneLynk, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Setembro 10

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BeneLynk

501 - 1000 funcionários

Fundada em 2016

🏥 Saúde

⚕️ Seguro de Saúde

🌍 Impacto Social

Healthcare • Healthcare Insurance • Social Impact

A BeneLynk é uma empresa dedicada à assistência social que faz parcerias com planos de saúde para garantir que os indivíduos recebam todos os benefícios a que têm direito. Eles oferecem defesa personalizada para ajudar os clientes a navegar em sistemas de saúde complexos, incluindo a aplicação para Medicare e Medicaid, redução de custos de prescrição e conexão com serviços comunitários necessários. A BeneLynk tem como objetivo melhorar os resultados sociais relacionados à saúde e apoiar os membros de planos de saúde de longo prazo, incluindo veteranos, através de assistência de cuidados abrangente.

Descrição

• Lead day-to-day FMS operations, including payroll processing, timesheet management, EVV, onboarding, and service delivery workflows • Build and scale operational processes supporting self-directed care programs • Translate VP-level strategic initiatives into operational plans, workflows, and KPIs • Coordinate intake, customer service, payroll, compliance, and reporting teams • Ensure compliance with IRS employer-agent requirements, VA VDC guidelines, Department of Labor requirements, and state labor laws • Oversee audit readiness, documentation standards, and continuous compliance monitoring • Review and escalate fraud, waste, abuse, neglect, and exploitation reports • Partner with Legal and Compliance teams on policies, SOPs, and controls • Oversee multi-EIN payroll, tax withholdings, unemployment insurance, vendor payments, reimbursements, worker eligibility, and background checks • Maintain participant-level budgets and financial reporting • Oversee participant budgets, spending plans, authorizations, and direct care worker pay rate changes • Deliver a compliant participant and caregiver experience across onboarding, training, and ongoing support • Implement scalable service models for participants acting as employers • Partner with care teams, case managers, and external stakeholders on person-centered outcomes • Manage payroll provider, EVV system, and FMS technology platform relationships • Lead implementation and optimization of timekeeping, EVV, payroll engine, and participant portal systems • Ensure system integrations and data integrity • Lead and develop cross-functional payroll, compliance, onboarding, and customer support teams • Establish performance metrics, training programs, and accountability standards • Partner with the VP on growth strategy, RFP responses, program launches, operational scaling, and transformation initiatives • Provide data-driven insights on performance, risks, and opportunities • Drive success measures including onboarding cycle time, payroll accuracy, audit performance, participant satisfaction, scalability, and program launches

🎯 Requisitos

• Bachelor's degree in Business Administration, Healthcare Administration, Public Administration, or a related field required; equivalent combination of education and progressive leadership experience will be considered in lieu of degree • 2-4+ years of progressive leadership experience in Financial Management Services, Fiscal Intermediary operations, Self-Directed Care / HCBS / LTSS programs, or Veteran-Directed Care • Demonstrated experience building and/or scaling FMS operations • Deep knowledge of Medicaid self-direction models and regulations • Deep knowledge of Vendor Fiscal/Employer Agent (VF/EA) models • Deep knowledge of payroll tax compliance and employer-agent structures • Experience managing multi-state or complex program operations • Strong leadership, communication, and cross-functional collaboration skills • Experience with Veteran-Directed Care programs preferred • Familiarity with ACL guidance and VA program requirements preferred • Familiarity with EVV systems and FMS technology platforms preferred • Experience supporting RFPs, implementations, or new market entry preferred • Must meet U.S. work authorization requirements through E-Verify • Offer of employment is contingent upon required background and drug screening

🏖️ Benefícios

• Medical, Dental, Vision and Employee Assistant Program Benefits • 401K Match • 20 Paid Days Annually • Excellent Growth and Advancement Opportunities • Up to $12 per month for streaming service subscriptions • Discounted movie tickets, hotel stays, and more through Tickets at Work • Monthly Lunch & Learn Events with lunch provided for employees who sign up • Monthly company town hall events • Monthly internal mental health newsletters • Monthly Bene-Verse events including virtual trivia, team building exercises, guided painting sessions, and more • Remote work

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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