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Fraud Operations Manager

🕒 Setembro 8

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

⚙️ Operações

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Stripe, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Setembro 8

Ainda aberta no site da Stripe. Verificada 10 horas atrás.

Logo of Stripe

Stripe

1001 - 5000 funcionários

Fundada em 2010

💳 Fintech

🛍️ Comércio Eletrônico

🤝 B2B

💰 Venture Round em 2021-05

Fintech • eCommerce • B2B

A Stripe é uma plataforma de infraestrutura financeira para empresas. Milhões de empresas—desde as maiores corporações do mundo até as startups mais ambiciosas—usam a Stripe para aceitar pagamentos, aumentar sua receita e acelerar novas oportunidades de negócios. Com sedes em São Francisco e Dublin, a empresa visa aumentar o PIB da internet.

Descrição

• Lead a team of high-performing fraud analysts and set an inspirational vision for the broader Fraud Operations organization • Drive execution of short- and long-term initiatives to future-proof the organization and scale/adapt to Stripe’s evolving fraud landscape • Inspire, motivate, and develop the fraud investigations team • Establish goals, provide coaching and feedback, and support team members’ professional growth • Set strategic vision and build execution plans for the short and long term • Evolve organizational strategy to scale operations and address day-to-day challenges • Collaborate with risk leadership and cross-functional stakeholders to identify high-ROI investments in user experience, process improvement, and risk mitigation • Oversee operational vendor performance related to risk • Lead root-cause analysis to predict, prevent, and mitigate risk • Define and manage core metrics, SLAs, and organizational performance • Identify gaps in systems, processes, and strategies and deliver enhancements and process improvements • Ensure risk-management efforts do not compromise user experience

🎯 Requisitos

• 10+ years of experience in fraud, risk, or management roles, including at least 2 years of directly leading and developing high-performing teams • Strong strategic-thinking and problem-solving skills, with the ability to translate complex challenges into actionable solutions • Excellent communication and stakeholder-management skills, with the ability to influence and collaborate across functions • Passion for delivering a user-centric experience while effectively managing risk • Preferred: Expertise in fraud and risk management, including data analysis, root-cause analysis, process improvement, dashboards, and visualizations • Preferred: Strong proficiency in sourcing and analyzing data using SQL • Preferred: Experience working closely with engineering teams to develop and enhance investigative tools and treatments • Preferred: Bachelor’s degree or higher in a relevant field; advanced degree or certification is a plus

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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