Regional Service Manager

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🕒 6 dias atrás

🏈 Alabama, Florida, +3 estados a mais – Remoto

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💵 $84.700 - $87.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Best Western Hotels & Resorts

Best Western Hotels & Resorts

1001 - 5000 funcionários

Fundada em 1946

✈️ Turismo

🏨 Hospitalidade

Travel • Hospitality

A Best Western Hotels & Resorts é uma rede global de hospitalidade composta pela WorldHotels™, Best Western® Hotels & Resorts e SureStay Hotels®. Com sede em Phoenix, Arizona, a empresa possui uma vasta rede de aproximadamente 4. 300 hotéis em mais de 100 países e territórios em todo o mundo. A BWH Hotels promove uma cultura de trabalho positiva com foco no crescimento, saúde e bem-estar dos funcionários, sendo altamente avaliada pelo engajamento dos colaboradores no Arizona. A empresa mantém um forte compromisso com a igualdade de oportunidades de emprego e incentiva um ambiente de trabalho diverso e inclusivo.

Descrição

• Serve as the primary point of contact for assigned properties, leading consultative engagement focused on improving hotel performance and member value • Deliver strategic guidance across revenue management, sales, marketing, and operations • Analyze performance using available tools and reporting to identify opportunities and drive measurable improvements in profitability and guest experience • Conduct property visits and assessments aligned with BWH Hotels’ quality assurance standards • Develop and guide execution of action plans to address performance gaps and support continuous improvement • Facilitate training and coaching for hotel owners, management, and staff • Promote and align properties with BWH Hotels’ programs, resources, and initiatives • Partner with internal teams to ensure consistent communication, alignment, and support for member needs • Manage territory planning, travel, and engagement cadence • Support onboarding and transition of new and applicant properties

🎯 Requisitos

• Minimum of 5 years of experience as a Hotel General Manager or equivalent leadership role • Bachelor’s Degree in Business Administration, Hospitality Management, or related field, or equivalent experience • Proficiency in Microsoft Office Suite • Strong consultative, presentation, and training skills • Strong organizational and time management abilities • Self-directed with the ability to prioritize and execute independently • Ability to adapt to evolving business needs and initiatives • Ability to attain Best Western Quality Assurance Assessor certification • Valid driver’s license, serviceable automobile and proof of insurance may be required • This position is not eligible for immigration sponsorship

🏖️ Benefícios

• Medical/Dental/Vision available day one • Vacation/Sick accruals start day one • Paid company holidays and personal holidays • 401K - company contribution and match (U.S.) • Employee discounts/hotel discounts • Free financial and health wellness programs • Tuition Reimbursement

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