Dealer Relations Manager

🕒 Janeiro 9

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BizzyCar

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🤖 Inteligência Artificial

☁️ SaaS

Automotive • Artificial Intelligence • SaaS

BizzyCar é uma plataforma orientada por tecnologia que conecta proprietários de carros a pessoas que desejam alugar veículos. O serviço tem como objetivo tornar o aluguel de carros mais acessível e conveniente por meio de um app fácil de usar que permite reservar, pagar e gerenciar veículos com facilidade.

Descrição

• Be the trusted advisor for key dealership partners, from Dealer Principals to Service Managers, ensuring seamless adoption of our software • Deliver exceptional onboarding, proactive support, and ongoing training to enhance dealership operations • Serve as the face of BizzyCar, fostering strong, lasting partnerships with dealership teams • Lead product implementations and communicate new features and updates effectively • Strategically align our software with dealership workflows to maximize efficiency and customer satisfaction • Conduct quarterly business reviews, ensuring dealerships achieve and exceed their goals with our solutions • Identify growth opportunities, including upselling additional features and driving renewals • Encourage dealerships to refer new customers, leveraging success stories and positive relationships • Collaborate with internal teams to continuously improve the dealer experience • Monitor account health using tools like HubSpot, proactively addressing challenges and ensuring retention • Analyze dealership performance metrics to deliver actionable insights and recommendations • Report on key performance indicators, contributing to BizzyCar’s growth and success

🎯 Requisitos

• Bachelor’s degree in Business, Marketing, or a related field preferred • 5+ years in Customer Success, Sales, Marketing, or Customer Service • Proven track record in franchise dealership operations, retail, and/or selling integrated solutions to dealerships • Tech-savvy, with experience using CRM tools (HubSpot), Microsoft Office Suite, and virtual collaboration tools • Strong business acumen with an ability to translate product features into dealership success stories • Exceptional communication and relationship-building skills, from the service lane to the boardroom • Self-motivated, resilient, and adaptable in a fast-paced, startup environment • Experience negotiating win-win solutions and managing complex accounts with finesse • Ability to travel up to 75–100%, including overnight stays • Valid driver’s license • Willingness to work extended hours and be on-call as needed.

🏖️ Benefícios

• paid time off • medical • dental • 401k • vision and equity benefits • future growth opportunities