Director of Client Relations

🕒 Fevereiro 18

☕ Washington – Remoto

☕ Washington – Remote

💵 $130.000 - $200.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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Blink UX

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2000

Design

A Blink UX é uma empresa de pesquisa e design de experiência do usuário que aplica princípios de design baseados em evidências para criar produtos inovadores e memoráveis para os clientes. A empresa enfatiza a importância da experiência do usuário na formação da percepção das marcas. Sua abordagem orientada por pesquisa ajuda a criar soluções de design superiores, que são não apenas funcionais, mas também esteticamente atraentes. A Blink UX é conhecida por seu trabalho com clientes renomados, incluindo NASA, Amazon, Atari e o New York Times. A empresa foca em prototipagem e processos de design colaborativo que alinham organizações e melhoram as experiências dos usuários.

Descrição

• New Business Development: Prospect, pitch, and close enterprise accounts that align with Blink’s ideal client profiles and which create new logos for Blink. • Strategic Sales Planning: Build and execute a targeted outreach strategy, set aggressive sales goals, and track performance. • Client Advisory and Engagement: Establish trust with senior decision-makers and Mphasis partners to define Blink's value proposition, navigate complex matrixed sales channels and procurement processes, and drive revenues at scale. • Collaboration with cross-functional SMEs: Partner with Blink’s UX researchers, designers, and strategists, Mphasis Sector, Account, and Solutions teams to define and deliver tailored, high-impact solutions. • Pipeline Management: Own the full sales cycle—from lead generation and opportunity qualification to signed contracts. • Storytelling & Positioning: Communicate Blink’s offerings with clarity, confidence, and relevance to each client’s business needs. • Market Awareness: Stay sharp on industry trends and bring fresh, innovative opportunities to the table.

🎯 Requisitos

• 7-10+ years of experience in business development or client acquisition, ideally in UX, design, or innovation consulting. • Proven success in landing enterprise clients (Fortune 500 and Big Tech verticals) and navigating complex sales cycles in both direct and partner-related opportunities. • Proven success in managing a client portfolio of over $5 million in consulting fees per year. • A hunter’s mindset—self-motivated, persistent, and energized by new opportunities. • Prior experience working in an integrated business or technology firm which has acquired strategic design consulting services. Collaboration with technology partners in sales and delivery of complex digital transformations, a plus. • Expertise in digital product and service design, sales, and delivery. • Exceptional communication and presentation skills, with a talent for storytelling. • Strategic thinking with a bias for action and results. • A values-driven approach to client engagement— consultative, authentic, curious, and collaborative. • Exceptional judgment in terms of the qualification of business opportunities. • Experience selling across industries on a global scale. Depth of experience in specific sectors is a plus. • A collaborative spirit and a passion for solving client challenges with smart, human-centered solutions. • A deep appreciation for the value of UX and a desire to stay ahead of industry trends. Prior experience as a research, strategy, or design practitioner, a plus. • Tech-savvy with an interest in emerging technologies, particularly AI. • A thought leader with referenceable experience in discussing or teaching topics related to research, digital product strategy, design, AI, or other relevant issues.