Delivery Director

🕒 Julho 30

🌽 Illinois – Remoto

🌽 Illinois – Remote

💵 $160.000 - $200.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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Blue Acorn iCi

SiteLinkedInTodas as Vagas

201 - 500 funcionários

💼 Consultoria

📣 Marketing

🏥 Saúde

Consulting • Marketing • Healthcare

A Blue Acorn iCi é uma provedora líder de soluções de transformação digital, com foco em entregar experiências digitais de alto impacto para empresas. Especializa-se em tecnologias como Enterprise Content Management (gestão de conteúdo corporativo), estratégia de comércio digital, Customer Intelligence e otimização orientada por dados. Como Parceira Acreditada da Adobe, a Blue Acorn iCi utiliza plataformas e sistemas para aprimorar a eficiência dos negócios e o desempenho dos sites, atendendo clientes de setores como bens de consumo, varejo, serviços financeiros, saúde e mídia. Seus serviços incluem desenvolvimento de e-commerce, consultoria em experiência digital e marketing de performance, com o objetivo de criar jornadas do cliente fluídas e personalizadas.

Descrição

• Responsible for all delivery aspects such as productivity, quality, and milestone achievement • Owns project margin attainment and revenue achievement • Serve as the ultimate point of escalation for the project team and the client. • Hold quarterly business reviews for strategic clients • Ensure proper process and SDLC are being followed across all projects • Align with agreed upon architectural principles provided by Solution Consulting and technical resources within the talent network • Ensure value metrics are established and tracked for our projects • Ensure team members have access to the tools and materials they need to deliver in their day-to-day activities. • Provide performance feedback on project team members. • Work with People Leaders and Mentors to ensure the robust development of all individuals. • Ability to train and mentor development staff • Ability to train and mentor direct managers as well as technical staff. • Ability to coach and guide employees through career paths • Align with Talent Management on project resourcing and staffing needs • Assist with recruiting, interviewing, and hiring to fill immediate needs as well as plan for forecasted growth • Review and sign off on SOWs for new accounts • Create SOW’s and Change Orders as needed for existing business • Engage with Value Design Realization team to participate in the Sales to Delivery lifecycle • Own existing account growth goals by growing existing team and establishing new work streams. • Negotiate contracts, rates and team model changes for current clients

🎯 Requisitos

• Minimum of 8-10 years' experience managing enterprise engagements. • 15+ years IT industry experience with a minimum 10+ years of experience in services delivery organization • Experience at professional services company such as an agency or consulting firm • Experience working in eCommerce / Digital Services • Experience managing and growing a portfolio of business • Excellent communication (written and oral) and interpersonal skills • Excellent leadership and management skills • Proven ability to work creatively and analytically in a problem-solving environment • Ability to travel up to 25% as needed • Experience working on projects with Adobe applications is not required, but is considered a plus. • Experience with Adobe Commerce, Salesforce Commerce Cloud, Shopify+ platforms • Experience with Adobe Experience Manager (AEM) or other CMS • Knowledge of or ability to understand technologies such as HTML, CSS, SOAP, REST, Git, AEM • Ability to communicate and document technical designs to both internal and external technical resources • Capable of driving and defending design models and best practices • Thorough and deep knowledge of the Software Development Life Cycle and Agile processes. • Bachelor’s degree, preferably in computer science or business and/or equivalent experience in IT industry

🏖️ Benefícios

• medical, dental and vision insurance • life insurance • disability • paid time off • 401(k)