Account Manager

🕒 Agosto 18

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of BOLDSCIENCE

BOLDSCIENCE

51 - 200 funcionários

Fundada em 2019

🏥 Saúde

💊 Farmacêutico

📣 Marketing

Healthcare • Pharmaceuticals • Marketing

BOLDSCIENCE é uma agência global de comunicações médicas que cria programas de comunicação criativos e cientificamente orientados para clientes farmacêuticos. Parte dos serviços de marca Co-Lab Global e da plataforma Assembled Intelligence, a BOLDSCIENCE ajuda a traduzir ciência complexa em narrativas envolventes, apoia o recrutamento de ensaios clínicos com materiais de alta qualidade, amplia o alcance das publicações por meio de estratégias multicanais direcionadas, molda a estratégia científica para apoiar a diferenciação de produtos e fornece suporte ao lançamento e à experiência do paciente (incluindo soluções de aplicativos para smartphones).

Descrição

• Build and develop client working relationships and maintain client satisfaction • Respond promptly and accurately to client queries • Communicate with clients and escalate concerns to the account lead • Understand client needs and proactively manage next steps • Ensure quality control standards and compliance guidelines are met • Develop knowledge of projects, accounts, and therapy areas • Review drafts developed by the scientific team • Support strategic, creative, and digital planning • Own individual project and financial deliverables • Coordinate project activities and delegate tasks across the team • Provide tactical and operational guidance to ensure successful project delivery • Lead and contribute to internal and external meetings • Establish and administer project management processes, timelines, and budgets • Manage projects from start to finish • Oversee and mentor junior colleagues • Problem-solve and obtain senior support when required • Collaborate with Scientific, Creative, Editorial, Finance, and wider BOLD teams • Deliver projects within client financials and timelines • Create budgets and liaise with third-party suppliers • Assist with monthly financial reporting and revenue forecasting • Monitor account budgets, identify out-of-scope work, and explain budget variances • Ensure timely completion of team timesheets

🎯 Requisitos

• Experience working within the Medical Communications industry • Experience across a range of therapy areas and project deliverables • Proven ability to work in a fast-paced environment • Good financial and commercial acumen • Confidence developing budgets and financial reports • Excellent attention to detail • Ability to communicate with clients, third-party suppliers, senior leaders, and wider business units • Good understanding of pharma regulations • Bachelor's degree in science, pharmacology, or medicine preferred

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