Senior Implementation Analyst

🕒 Abril 1

🌽 Illinois – Remoto

🌽 Illinois – Remote

⏰ Tempo Integral

🟠 Sênior

🧐 Analista

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BriteCore

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2009

☁️ SaaS

💳 Fintech

Insurance • SaaS • Fintech

BriteCore é uma plataforma cloud-native para seguradoras de Property & Casualty (P&C) que impulsiona o crescimento dos negócios, a produtividade e a experiência do cliente. A plataforma oferece relatórios avançados, analytics e portais personalizáveis para corretores e segurados, aproveitando IA e machine learning para ganhar eficiência. Construída na Amazon Web Services (AWS), a BriteCore oferece uma solução confiável e escalável que dá suporte ao trabalho remoto e foi projetada para se integrar a ferramentas de terceiros, acompanhando as tendências do setor.

Descrição

• Play a critical role as the functional partner in implementing BriteCore’s platform, working directly with customers to elicit requirements and drive on-time delivery • Build trusted relationships with customers, and manage customer expectations to deliver project against the defined scope in the SOW • Partner with product and engineering teams to map customer requirements against product strategy, with the primary objective of staying close to the OOTB solution • Work directly with our customers to gather their underwriting guidelines and configure tailored insurance solutions on BriteCore’s platform • Analyze customer data to identify risks and resolve challenges early, ensuring seamless execution and long-term success • Train customers to unlock the full potential of the platform and empower their teams to excel • Communicate proactively and transparently, mitigating challenges and consistently exceeding expectations • Leverage AI throughout the implementation process to optimize workflows, automate complex tasks and improve customer outcomes • Up to 20% of domestic overnight travel is required for this role

🎯 Requisitos

• Bachelor’s Degree in Computer Science, Business or related field • 6+ years of experience leading complex SaaS implementation projects • 3+ years experience working on large scale technical implementation projects at a major consulting firm • 2+ years of experience working in the P&C space, including working knowledge of insurance products across personal, commercial and / or specialty lines • 2+ years of experience working at a scaling startup • 2+ years of professional experience coding in SQL • 1+ year of professional experience coding in Python • Excellent verbal and written communication skills

🏖️ Benefícios

• medical • dental • vision • 401K (with company match) • disability coverage • unlimited PTO • fully paid parental leave • more