Senior Solutions Engineer

🕒 Junho 26

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Burq

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🍽️ Alimentos e Bebidas

🏥 Saúde

🏗️ Construção

💰 Pre Seed Round em 2021-06

Food & Beverage • Healthcare • Construction

A Burq é uma plataforma abrangente de entregas que possibilita a empresas de diversos setores, incluindo e-commerce, alimentação, floricultura, saúde & bem-estar e construção, oferecer serviços de entrega sob demanda. Ao integrar-se com a Burq, as empresas podem conectar-se perfeitamente com múltiplos fornecedores de entrega, permitindo-lhes escalar rapidamente para novos mercados e melhorar a satisfação do cliente com opções de entrega no mesmo dia e de maneira eficiente. A Burq também oferece tecnologia avançada de rastreamento e não cobra comissões, garantindo soluções de entrega ideais para as empresas. Com foco em fácil integração e uma ampla rede de fornecedores de entrega, a Burq capacita as empresas a oferecer serviços de entrega confiáveis sem a necessidade de construir sua própria infraestrutura.

Descrição

• Lead technical discovery with prospects to understand their existing delivery stack, carrier relationships, OMS/WMS/TMS integrations, and operational pain points. • Build and deliver tailored demos of Pulse AI and the full API — adapted to each prospect’s vertical (restaurant, grocery, retail, pharmacy, parcel, and more). • Scope and run proof-of-concept integrations, guiding prospects’ engineering teams through Burq’s API from webhook setup through live order flow. • Stay hands-on through the initial implementation on key deals — driving the first production orders before a clean handoff to post-sales and the forward deployed team. • Architect end-to-end delivery solutions for multi-stakeholder enterprise deals, spanning a customer’s engineering, operations, and procurement teams. • Respond to RFPs, security questionnaires, and technical due-diligence requests with clarity and speed. • Produce clean, detailed integration specs and handoff documentation for post-sales and engineering. • Surface prospect feedback and recurring objections to product and engineering to shape the roadmap — you are a primary voice of the customer in the pre-sales motion.

🎯 Requisitos

• 3–6 years in a technical, customer-facing role — Solutions Engineer, Sales Engineer, Forward Deployed Engineer, Implementation Engineer, or Developer Relations. • Experience in logistics, supply chain, transportation, delivery, or an adjacent industry. This is not a role we’ll teach the domain to — you already understand how delivery and fulfillment work. • Comfortable reading and writing code — you can walk a prospect’s engineering team through a REST API integration hands-on. Python, JavaScript, or similar. • Familiarity with TMS, OMS, and WMS platforms, and how they connect across an enterprise tech stack. • Strong commercial instinct — you can qualify a deal, navigate a multi-stakeholder buying process, and know when to accelerate versus slow down. • Excellent at translating technical capability into business value. You speak both API and P&L. • Experience with parcel, last-mile, or multi-carrier environments is highly valued. • Self-directed and energized by a fast-moving startup environment where you’ll help define how the function is run. • Nice to Have • Background in marketplace, on-demand, or gig-economy platforms. • Experience with delivery management platforms, route optimization tools, or carrier aggregators. • Familiarity with EDI, carrier APIs, label generation, or tracking event streams. • Exposure to enterprise retail, grocery, or pharmacy logistics at scale.

🏖️ Benefícios

• Fully Remote • Medical, Vision and Dental Insurance • Reimbursement for educational courses