Executive Director, Global Technology Service Delivery

🕒 Fevereiro 20

Candidatar-se

Encontrar Vagas Remotas Similares

Receber Emails de Vagas Remotas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

BeOne Medicines

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 2010

A BeOne Medicines é uma empresa global de oncologia, com sede na Suíça, que descobre e desenvolve tratamentos inovadores mais acessíveis e com maior disponibilidade para pacientes com câncer em todo o mundo. Com um portfólio que abrange hematologia e tumores sólidos, a BeOne está acelerando o desenvolvimento de seu diversificado pipeline de novas terapias por meio de capacidades internas e colaborações. Com uma equipe global em crescimento, formada por mais de 11.000 colaboradores presentes em seis continentes, a empresa está comprometida em melhorar radicalmente o acesso a medicamentos para muito mais pacientes que deles precisam.

Descrição

• Define and execute the global technology strategy aligned with business objectives and regulatory requirements. • Establish governance frameworks for technology services, ensuring compliance with data privacy/residency laws, GxP and other industry standards. • Partner with senior business and technology leaders to drive digital transformation initiatives and operational efficiency. • Lead global support services, including Microsoft 365 administration, end user computing, enterprise collaboration platforms, and communication tools. • Oversee global helpdesk operations, ensuring high-quality, timely support for end-users across all regions. • Manage IT Service Management (ITSM) processes and platforms, driving continuous improvement and automation. • Ensure reliable conference room technology and site support services for global offices and facilities. • Drive the deployment of ServiceNow to support enhanced ITSM process and procedures.

🎯 Requisitos

• 14+ years in technology service delivery leadership roles, with at least 8 years in a global leadership capacity. • Bachelor's degree in Information Technology, Computer Science, or related field; advanced degree preferred. • Proven experience managing global solutions including Microsoft 365, Azure, ITSM platforms (e.g., ServiceNow), enterprise collaboration tools (e.g. MS Teams), end user computing and services. • Strong background in pharmaceutical or life sciences industry, with knowledge of GxP, HIPAA and regulatory compliance. • Expertise in managing global helpdesk and site support services. • Strategic thinking with ability to execute operational excellence. • Exceptional leadership, communication, and stakeholder management skills. • Strong vendor management and negotiation capabilities. • ITIL Expert or equivalent in IT Service Management. • Microsoft Certified: Enterprise Administrator Expert. • PMP or similar project management certification (pref).

🏖️ Benefícios

• Medical • Dental • Vision • 401(k) • FSA/HSA • Life Insurance • Paid Time Off • Wellness