AI Solution Architect, I

🕒 Maio 8

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C1

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1993

💰 $1.000.000 Venture Round em 2009-08

C1, o provedor global de soluções tecnológicas que eleva experiências humanas conectadas, está transformando a indústria ao criar experiências conectadas que deixam um impacto duradouro em clientes, nossas equipes e nossas comunidades. Mais de 6.000 clientes utilizam o C1 todos os dias para ajudá-los a construir conexões significativas por meio de experiências inovadoras e seguras. Nosso histórico de sucesso com resultados positivos tangíveis para nossos clientes é um testemunho de nossa capacidade de fornecer a eles o mais alto nível de satisfação do cliente, capacidade de resposta e expertise profunda no domínio. A C1 colabora com quase metade das empresas da Fortune 100, juntamente com outros parceiros chave da indústria global para fornecer soluções com uma abordagem de ciclo de vida total. A C1 possui mais de 5.600 certificações técnicas em milhares de engenheiros na América do Norte e Índia, incluindo três Centros de Sucesso do Cliente.

Descrição

• Build and maintain Power BI dashboards for Sales Engineering leadership: capacity, utilization, pipeline health, SLA metrics, customer trends, and productivity insights. • Develop AI-assisted workflows using Python, Azure AI, LLMs, and automation tools to streamline internal processes (routing, assignments, data cleanup, forecasting). • Support data cleaning, dataset creation, and analytics models that enhance forecasting and customer segmentation. • Assist in building AI-based scoring models for customer health, renewal prediction, and service demand. • Create internal documentation, playbooks, and how-to guides for dashboards and automations. • Participate in customer calls with Solution Architects to provide AI insights, dashboards, or automation recommendations. • Support demos and proof-of-concepts involving AI Solutions from Cisco, Genesys, Juniper, Palo Alto, Dell, Extreme, and other partners. • Translate technical AI outputs into simple business language for customers and account teams. • Support integration of AI into C1 offers.

🎯 Requisitos

• Bachelor’s degree in Computer Science, Data Science, Information Science, or related field. • Foundational experience in Python, SQL, and analytics tools (Power BI preferred). • Strong understanding of AI/ML concepts (regression, classification, LLMs, data manipulation). • Ability to communicate clearly, summarize insights, and support customer meetings. • Excellent problem-solving skills, intellectual curiosity, and willingness to learn rapidly. • Understanding of enterprise technologies from Cisco, Dell, Genesys, Palo Alto, etc. • Project experience building models, dashboards, or AI applications • Experience with Power BI, Snowflake, Azure AI, or data engineering concepts (desired). • Familiarity with APIs, automation frameworks, or basic full-stack development (preferred). • Experience with customer-facing work or presales exposure (preferred).

🏖️ Benefícios

• 401(k) Plan (35% employer match per dollar up to 10% employee contribution) • Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser) • RX Home Delivery • HSA with Employer Contribution • In-vitro Fertility (treatment coverage) • Dental • Vision (2 plans: 12-month and 24-month frames allowance) • FSA Plans (Healthcare, Dependent Care and Limited Purpose) • Pre-tax Commuter Plans • Employer-paid Life Insurance • Employer-paid Short + Term Disability • Long Term Disability (2 plans: Employer-paid or optional Self-paid) • Paid Parental Leave (4 weeks at 100%) • Employee Assistance Plan • Voluntary Life Insurance for team member, spouse and child • Voluntary Accidental Death for team member and spouse • Legal/ID Theft Plans • TeleHealth • Wellness via Omada Health (healthy living solution) • Travel Assistance • Business Travel Accident Coverage • Medical for foreign travel coverage • Employer-paid Pet Telehealth • Accident Insurance • Critical Illness Insurance • Hospital Indemnity Insurance • Volunteer Time Off • 10 Holidays • Summer Sizzle • On Demand Pay (Daily Pay)