Provider Relations Manager

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🕒 Julho 27

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Cadence Solutions

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2013

💼 Consultoria

🏢 Corporativo

🤝 B2B

Consulting • Enterprise • B2B

A Cadence Solutions é uma integradora de sistemas e empresa de consultoria focada em gestão da informação e transformação digital. Eles aceleram a adoção corporativa do Microsoft 365, SharePoint (incluindo migrações do SharePoint Online e Server), Microsoft Purview, Power Platform e OpenText. A Cadence oferece implementações de SharePoint, migrações de conteúdo em larga escala (incluindo uma solução de migração chamada Peregrine), verificações de governança e saúde do SharePoint, prontidão para Copilot e governança de dados para Copilot, gestão de registros, eDiscovery, prevenção de perda de dados e treinamentos práticos e workshops de Microsoft 365. Seus serviços estão centrados em consultoria de migração, estratégia de conteúdo, classificação e insights, e ajudam organizações a aplicar as melhores práticas de governança e compliance em ecossistemas ECM e M365.

Descrição

• Own end-to-end deployment of the Cadence solution at the practice level, aligning platform capabilities to existing provider workflows and driving clinician and patient adoption from launch through steady-state. • Build and maintain trusted relationships with physicians, care teams, and clinic administrators across assigned health system partners, serving as the primary escalation path and ongoing point of contact. • Monitor provider engagement metrics and adoption data, present performance reports at regularly scheduled touchpoints, and use those insights to drive behavior change and improve outcomes at the practice level. • Identify and develop expansion opportunities within existing partner organizations, surfacing new patient populations and conditions where Cadence can extend care delivery. • Partner with the Partnerships team to develop repeatable processes that enable Cadence to scale efficiently across existing and new health system relationships. • Collaborate with internal Product and Care Delivery teams to channel provider feedback into platform improvements, ensuring Cadence continuously improves its technology and services in response to real clinical need. • Navigate complex clinical environments with autonomy, diagnosing workflow gaps, escalating where appropriate, and driving resolutions that hold across the partnership.

🎯 Requisitos

• 3+ years of experience in account management, project leadership, or healthcare customer service in pharmacy, provider-facing, or clinical support environments. • Bachelor's degree in healthcare, business, communications, or a related field. • Demonstrated ability to build credible relationships with both clinical and administrative audiences and manage multiple stakeholder relationships simultaneously. • Track record of exceeding performance targets in field-based, goal-driven environments where outcomes are measured and results are owned end-to-end. • Comfort operating independently in a high-travel role - national weekly travel to provider sites two to three nights per week is a non-negotiable requirement; candidates must reside within commutable range of a major airport. • Ability to travel regularly for work, including by car; candidates must possess a valid driver's license and have access to a reliable personal vehicle for local travel. • Proficiency with Google Workspace and web-based collaboration tools, with strong analytical skills and a data-driven approach to influencing provider engagement and outcomes. • Fluency with AI productivity tools (such as Gemini, Notion AI, or comparable platforms) and comfort applying them to structured workflows, reporting, and process documentation.

🏖️ Benefícios

• Competitive pay & equity* • Fully remote • Comprehensive health coverage: Medical, dental & vision • Paid time off • 401k plan + matching • Paid parental leave • Home office stipend