Provider Relations Manager

Provável vaga fantasma

🕒 Julho 27

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Cadence Solutions

Cadence Solutions

11 - 50 funcionários

Fundada em 2013

💼 Consultoria

🏢 Corporativo

🤝 B2B

Consulting • Enterprise • B2B

A Cadence Solutions é uma integradora de sistemas e empresa de consultoria focada em gestão da informação e transformação digital. Eles aceleram a adoção corporativa do Microsoft 365, SharePoint (incluindo migrações do SharePoint Online e Server), Microsoft Purview, Power Platform e OpenText. A Cadence oferece implementações de SharePoint, migrações de conteúdo em larga escala (incluindo uma solução de migração chamada Peregrine), verificações de governança e saúde do SharePoint, prontidão para Copilot e governança de dados para Copilot, gestão de registros, eDiscovery, prevenção de perda de dados e treinamentos práticos e workshops de Microsoft 365. Seus serviços estão centrados em consultoria de migração, estratégia de conteúdo, classificação e insights, e ajudam organizações a aplicar as melhores práticas de governança e compliance em ecossistemas ECM e M365.

Descrição

• Own end-to-end deployment of the Cadence solution at the practice level, aligning platform capabilities with provider workflows and driving clinician and patient adoption • Build and maintain relationships with physicians, care teams, and clinic administrators across assigned health system partners • Serve as the primary escalation path and ongoing point of contact • Monitor provider engagement metrics and adoption data • Present performance reports at regularly scheduled touchpoints and use insights to drive behavior change and improve practice-level outcomes • Identify and develop expansion opportunities within existing partner organizations • Surface new patient populations and conditions where Cadence can extend care delivery • Partner with the Partnerships team to develop repeatable scaling processes • Collaborate with Product and Care Delivery teams to channel provider feedback into platform improvements • Navigate complex clinical environments, diagnose workflow gaps, escalate appropriately, and drive partnership-wide resolutions

🎯 Requisitos

• 3+ years of experience in account management, project leadership, or healthcare customer service in pharmacy, provider-facing, or clinical support environments • Bachelor's degree in healthcare, business, communications, or a related field • Demonstrated ability to build credible relationships with clinical and administrative audiences and manage multiple stakeholder relationships simultaneously • Track record of exceeding performance targets in field-based, goal-driven environments where outcomes are measured and results are owned end-to-end • Comfort operating independently in a high-travel role, including national weekly travel to provider sites two to three nights per week • Must reside within commutable range of a major airport • Ability to travel regularly for work, including by car • Valid driver's license and access to a reliable personal vehicle for local travel • Proficiency with Google Workspace and web-based collaboration tools • Strong analytical skills and a data-driven approach • Fluency with AI productivity tools such as Gemini, Notion AI, or comparable platforms • Comfort applying AI productivity tools to structured workflows, reporting, and process documentation

🏖️ Benefícios

• Competitive pay & equity • Fully remote • Comprehensive health coverage: Medical, dental & vision • Paid time off • 401k plan + matching • Paid parental leave • Home office stipend

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