Senior Benefits Analyst

🕒 6 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🧐 Analista

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Cambium Learning Group

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2009

📚 Educação

🤖 Inteligência Artificial

Education • Artificial Intelligence

Cambium Learning Group é uma empresa focada em oferecer soluções educacionais essenciais através de um grupo de empresas. Elas criam experiências projetadas para ajudar educadores e alunos a terem sucesso, aproveitando a tecnologia, incluindo inteligência artificial e machine learning. As marcas do Cambium Learning Group estão entre as mais respeitadas no setor edtech, apoiando trabalhos significativos e inovação na educação. Seu compromisso é refletido na dedicação em tornar cada momento de aprendizado valioso e impactante.

Descrição

• Execute and deliver Cambium’s employee benefits programs, with primary responsibility for leave of absence administration • Support administration of health and welfare, wellbeing, and other employee benefit programs • Ensure accuracy and consistency across systems, vendors, and employee-facing materials, including Workday, plan documents, and vendor platforms • Execute system configuration, testing, and validation for ongoing operations and annual processes such as open enrollment and plan changes • Identify and resolve data, eligibility, and enrollment issues • Maintain benefits documentation, resources, internal process materials, templates, FAQs, and SharePoint documentation • Monitor program activity and proactively address discrepancies, gaps, or errors • Serve as a point of contact for employees and managers navigating leaves of absence • Assess employee situations and determine appropriate next steps under programs such as FMLA, short-term disability, and state leave • Explain leave processes, timelines, expectations, pay, benefits, and job protection interactions • Apply leave laws and company policy to provide accurate guidance • Partner with third-party administrators on claim initiation, documentation, status tracking, and issue resolution • Manage employee cases from initial inquiry through resolution and escalate complex or high-risk situations • Respond to employee and manager inquiries and deliver written and live employee-facing communications • Support open enrollment and benefit program education • Investigate and resolve benefits and leave-related issues, including complex or sensitive situations • Coordinate issue resolution with PX Business Partners, Legal, Total Rewards leadership, and vendors • Manage day-to-day interactions with benefits and leave vendors and follow through on escalations • Identify process improvement, automation, redundancy, overlap, optimization, and consolidation opportunities

🎯 Requisitos

• Must work and reside within the U.S. • 4+ years of managing employee benefits programs, including leave of absence administration • Strong analytical skills with the ability to interpret data, identify trends, and translate insights into clear recommendations • Experience managing leave of absence programs and accommodations in partnership with third-party administrators • Hands-on experience with Workday benefits administration required • Ability to identify process improvements that increase efficiency and scalability • Experience independently managing operational responsibilities across multiple benefits programs • Reliable cable or fiber-optic broadband internet connection with minimum speeds of 10 Mbps download and 5 Mbps upload for remote work • Ability to actively participate in video-based interviews and ongoing virtual meetings with camera on • Compliance with prohibition on note-taking tools, reference materials, or AI-powered tools during interviews and other selection activities unless prior written approval is obtained • Ability to work in a collaborative, growth-focused environment

🏖️ Benefícios

• Remote First work environment with flexibility to balance work with life • Reimbursement to help cover the cost of setting up a home or remote office • Exposure to and collaboration with People Experience leadership and cross-functional teams • Opportunity to strengthen operational excellence, vendor accountability, and scalability across Cambium’s benefits ecosystem