Senior Application Advisor – Epic Cadence

🕒 Setembro 10

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Cardamom

51 - 200 funcionários

🏥 Saúde

💼 Consultoria

🤖 Inteligência Artificial

Healthcare • Consulting • Artificial Intelligence

A Cardamom é uma empresa de serviços profissionais focada em EHR que combina expertise em dados, analytics, IA e aplicações para ajudar organizações de saúde a otimizar resultados clínicos, operacionais e financeiros. A empresa oferece serviços gerenciados, consultoria em Epic, serviços de aplicação e dados, integração de IA, otimização do ciclo de receita, melhorias no acesso do paciente e experiência do consumidor, além de soluções de cuidado baseado em valor. A Cardamom se posiciona como uma parceira tecnologia-avançada e impulsionada por pessoas que estabiliza TI, mobiliza dados de saúde em insights acionáveis e fornece suporte baseado em resultados em ambientes corporativos de EHR e analytics.

Descrição

• Serve as a leader for the AMS Access team, with primary leadership responsibility for Epic Cadence and Referrals • Partner with the Prelude/RTE App Lead to coordinate priorities, workload, and overall team delivery across the Access portfolio • Help oversee and support approximately 14 team members across Prelude, Cadence, RTE, and Referrals • Provide senior-level Epic Cadence and Referrals expertise • Support incidents, service requests, full-cycle Epic upgrades, application maintenance and optimization, and projects requiring fewer than 80 hours of effort • Organize, prioritize, and distribute work based on client needs, team capacity, and expertise • Mentor team members and provide technical and professional guidance • Identify risks, dependencies, workflow concerns, and improvement opportunities • Maintain communication with team members, Cardamom leadership, and client stakeholders • Participate in troubleshooting, solution design, build, testing, implementation, and ongoing support • Foster a collaborative, accountable, and supportive team environment

🎯 Requisitos

• Active Epic Cadence certification required • Strong hands-on experience with Epic Cadence, including build, maintenance, troubleshooting, optimization, and upgrade support • Experience with Epic Referrals strongly preferred • Previous experience serving as an Application Lead, Team Lead, Architect, or similar leadership role strongly preferred • Experience supporting an Epic application in an AMS, managed services, or ongoing production-support environment preferred • Demonstrated ability to mentor and support other analysts • Excellent written and verbal communication skills • Highly organized with the ability to manage multiple priorities and maintain visibility across a busy application team • Proactive and comfortable taking ownership rather than waiting for direction • Strong client-facing skills and ability to build trusted relationships with technical and operational stakeholders • Ability to balance leadership responsibilities with hands-on application work • Some flexibility to work outside preferred hours based on client needs • Ability to participate in weekend and after-hours on-call rotation

🏖️ Benefícios

• Weekday business hours generally observed • Participation in an on-call rotation with weekend and after-hours support • Career growth opportunities • Collaborative, team-oriented environment • Mentorship and professional guidance

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