Solution Architect

🕒 Maio 22

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CareMetx, LLC

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501 - 1000 funcionários

💼 Consultoria

🏥 Saúde

⚕️ Seguro de Saúde

Consulting • Healthcare • Healthcare Insurance

CareMetx, LLC é uma empresa especializada em transformar o acesso dos pacientes a terapias especiais, reduzindo o tempo para o início do tratamento. Eles oferecem um serviço de Hub digital que aborda barreiras emocionais, financeiras e clínicas para os pacientes, visando melhorar os prazos de tratamento e o uso contínuo das terapias. A CareMetx proporciona suporte de alta qualidade e utiliza tecnologia avançada para oferecer soluções de acesso, acessibilidade e adesão, beneficiando tanto os pacientes quanto os prestadores de serviços de saúde. Eles fazem parceria com marcas farmacêuticas especializadas, prestadores de serviços de saúde e sistemas hospitalares para melhorar os resultados dos pacientes.

Descrição

• Accountable for defining the technical program solution, timeline and scope for standard CMTX offerings to align with client goals and CMTX organizational strategy • Responsible for partnering with Product Management and Commercial team as appropriate to coordinate required cost/pricing inputs for pricing model during opportunity deal stage to ensure costs submitted consider solution scope, complexity, and staffing requirements • Map client requirements to standard hub operational capabilities, technology platforms, and workflows • Design end-to-end operational workflows covering all medical, pharmacy, and adherence services, including but not limited to: patient enrollment, benefits verification, prior authorization, copay assistance, and ongoing patient engagement • Partner with Product Management to identify gaps between client expectations and standard CMTX offerings; document assumptions, constraints, out-of-scope items, and feasibility risks • Partner with Product Management to support proposal development, client presentations, and early solution demonstrations • Lead requirements intake and workflow design sessions with internal operational, technical, and compliance stakeholders • Produce and maintain configuration documents, workflow diagrams, etc. required for program configuration • Facilitate program design reviews and obtain internal and external review and signature for Program Rules Document • Serve as solution SME and consultant throughout Sales and completion of Implementation • Supports client escalations during implementation, as it relates to solution and scope management

🎯 Requisitos

• Minimum of seven (7) years experience managing software development and/or IT technology projects, or equivalent • Minimum of seven (7) years experience in pharmaceutical, medical device, biotech or healthcare hub services industries • Bachelor’s degree in a business-related field or technology • Experience in healthcare operations, patient support hubs, reimbursement services, or healthcare solution design • Strong knowledge of hub, pharmacy, and/or adherence services • Systems thinking mindset with the ability to see how products, services, and other attributes fit together and impact the overall design • Ability to translate client and patient needs into structured operational and system requirements • Experience documenting workflows, business requirements, and system configurations • Strong stakeholder facilitation and cross-functional collaboration skills • Experience supporting RFPs, proposals, or client solution demos preferred • Ability to communicate at all levels with clarity and precision, both written and verbally

🏖️ Benefícios

• Flexible schedule • Health insurance • Paid time off • Professional development opportunities • Remote work options