Director of Clinical Solutions

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Ellit Groups

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2019

Healthcare • Life Sciences • Managed Services

Colocando os pacientes no centro da transformação digital da saúde, viabilizada pela tecnologia da informação.

Descrição

• Provide domain leadership across all platforms for the Clinical Solutions service line, setting priorities and direction in alignment with Ellit Groups' strategic goals, delivery standards, and service line objectives. • Oversee the refinement and execution of Clinical Solutions offerings — including inpatient nursing, ambulatory care, perioperative, and ancillary workflows — ensuring they remain current, competitive, and aligned with industry best practices. • Lead, mentor, and manage a team of clinical consultants and managers, fostering a high-performance, collaborative culture through ongoing coaching, performance management, and career development. • Manage resource allocation across active engagements, balancing client needs, staff capacity, and individual personal and career development goals. • Maintain accountability for delivery quality and execution across all Clinical Solutions engagements, conducting regular health reviews and ensuring work products meet Ellit Groups' standards and client expectations. • Establish and monitor performance metrics related to delivery quality, consultant utilization, client satisfaction, and team health. • Serve as a trusted clinical advisor and primary domain point of contact for assigned clients, ensuring contractual, operational, and performance expectations are consistently met. • Proactively identify risks, develop mitigation strategies, and communicate clearly with client and internal stakeholders to protect delivery quality and client satisfaction. • Engage as and partner with Client Success Partners to strengthen long-term client relationships and identify opportunities to deepen Ellit Groups' clinical impact within existing accounts. • Provide billable advisory and delivery oversight support as needed, including direct client engagement on complex or escalated clinical situations, and ensure appropriate documentation, reporting, and governance practices are followed. • Collaborate with all service line leadership to ensure Clinical Solutions delivery is well-integrated with broader client engagement strategies and EHR platform objectives across Epic, Oracle Health, and other supported platforms. • Oversee the development of internal tools, standards, and frameworks that improve clinical delivery consistency, scalability, and outcomes measurement.

🎯 Requisitos

• Bachelor's degree in Nursing, Healthcare Administration, Health Informatics, or a related clinical field • 7+ years of experience in clinical operations, health IT consulting, or clinical informatics, with a strong understanding of inpatient, ambulatory, and/or perioperative clinical workflows • 3+ years of people management or team leadership experience, including performance management, coaching, and professional development • Demonstrated experience managing client relationships and serving as a trusted clinical domain advisor in a client-facing role • Strong communication, organizational, and problem-solving skills, with the ability to manage competing priorities across multiple engagements • Proven ability to drive delivery quality and accountability across a team of clinical consultants or analysts

🏖️ Benefícios

• Medical, Vision, Dental, Short-Term and Long-Term Disability, and AD&D Insurance • Medical and Dependent Care FSA • 401k Retirement Plan • 6 Paid Holidays and Flexible Paid Time Off