DLS/VRF Controls Manager

🕒 Setembro 2

🐊 Florida – Remoto

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💵 $96.000 - $192.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

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👻 Score fantasma 1%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Carrier

10.000+ funcionários

Fundada em 1915

🏗️ Construção

🏥 Saúde

📦 Logística

Construction • Healthcare • Logistics

A Carrier é uma líder global em soluções de construção e cadeia de frio, dedicada à inovação na criação de ambientes saudáveis, seguros, sustentáveis e inteligentes. A empresa atua nos sistemas de HVAC e refrigeração, focando na promoção da saúde e segurança de ambientes internos e na preservação do fornecimento global de alimentos e medicamentos através de suas tecnologias avançadas. A Carrier também está comprometida em enfrentar as mudanças climáticas e colabora com parceiros para impulsionar a sustentabilidade e eficiência energética em infraestrutura. Ao explorar soluções de construção inteligente e resiliência energética, a Carrier está avançando em direção a um futuro de emissões zero.

Descrição

• Manage a team of intermediate or experienced professionals in Product and Technical Service for DLS/VRF controls support • Establish objectives and guidelines for Controls specialists across North America • Resolve escalated complex technical problems and oversee technical analysis • Implement continuous improvement initiatives for DLS/VRF Controls Products • Engage in business process and procedure development to meet business objectives • Coach experienced dispatchers and/or team leaders and provide feedback • Work closely with Product Management and Engineering teams on controls development • Serve as subject matter expert for industry controls solutions • Handle complex calls with high-profile customers • Prioritize resources for cost effectiveness and coordinate activities • Monitor performance metrics to achieve productivity targets • Consolidate analytic results and present information to managers • Handle complex customer matters and escalate more complex issues • Lead and advise team members on routine and complex tasks • Support the Digital team in developing the controls offering and BU alignment • Travel frequently, up to 50%, sometimes on short notice, to support customer needs

🎯 Requisitos

• High School Diploma or GED • 5+ years of DLS/VRF field experience • 5+ years of experience in VRF Controls integration experience • 50% travel requirement • Troubleshooting all aspects of commercial applied HVAC systems • Proven experience demonstrating excellent conflict resolution, negotiation, and problems solving skills in high pressure and challenging environments • Experience in quality improvement position working with warranty data/systems • Experience in a position requiring technical presentations • Proficient with Microsoft Office products (Word, Excel, PowerPoint, and Outlook) • Proven examples of demonstrating strong written and verbal communication skills

🏖️ Benefícios

• Short-term cash incentives, subject to plan requirements • Medical, Dental, Vision • Wellness incentives • Retirement Benefits • Paid vacation days, up to 15 days • Paid sick days, up to 5 days • Paid personal leave, up to 5 days • Paid holidays, up to 13 days • Birth and adoption leave • Parental leave • Family and medical leave • Bereavement leave • Jury duty leave • Military leave • Purchased vacation • Short-term and long-term disability • Life Insurance and Accidental Death and Dismemberment • Health Savings Account • Health Care Spending Account • Dependent Care Spending Account • Tuition Assistance

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