Ductless and VRF Technical Service Manager

🕒 Julho 28

🐊 Florida, South Carolina, +2 estados a mais – Remoto

🐊 Florida – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $96.000 - $192.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

👻 Score fantasma 15%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Carrier

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1915

🏗️ Construção

🏥 Saúde

📦 Logística

Construction • Healthcare • Logistics

A Carrier é uma líder global em soluções de construção e cadeia de frio, dedicada à inovação na criação de ambientes saudáveis, seguros, sustentáveis e inteligentes. A empresa atua nos sistemas de HVAC e refrigeração, focando na promoção da saúde e segurança de ambientes internos e na preservação do fornecimento global de alimentos e medicamentos através de suas tecnologias avançadas. A Carrier também está comprometida em enfrentar as mudanças climáticas e colabora com parceiros para impulsionar a sustentabilidade e eficiência energética em infraestrutura. Ao explorar soluções de construção inteligente e resiliência energética, a Carrier está avançando em direção a um futuro de emissões zero.

Descrição

• Provide technical field support and training for Ductless and VRF products and ancillary products • Provide pre- and post-sales technical support and training to Carrier employees, distributors, contractors, and end users • Interact with internal and external customers for training and problem resolution • Coordinate warranty-related issues, training issues, equipment start-up, controls integration, and service-related issues • Provide troubleshooting assistance by phone, electronic communication, and job site visits in the assigned territory • Support the problem resolution group and internal customers by gathering and providing data relevant to technical issues • Conduct multi-day hands-on technical installation and service training covering system overview, installation, commissioning, start-up, troubleshooting, and controls • Develop training materials for technical meetings and distributor/dealer events • Provide onsite jobsite assistance for installation, troubleshooting, and start-up • Collaborate with factories and product managers to refine and enhance product offerings and simplify technical service processes • Use system software to start up and troubleshoot projects • Negotiate and process disputed warranty claims for distributors, Direct Sales, Carrier Commercial Service offices, and Independent Distribution • Support and implement corporate policies and objectives, including ethics, The Carrier Way, and quality initiatives • Track and report monthly expenses • Comply with Carrier’s Code of Ethics, EH&S policy, regulatory requirements, and company rules

🎯 Requisitos

• Bachelor’s degree with 4+ years of VRF or Ductless field experience, OR 7+ years of VRF or Ductless field experience • Valid driver’s license and clean driving record • Able and willing to travel up to 75% of the year • Willing and able to travel frequently and sometimes on short notice in support of customer needs • Must have a quiet remote space with high-speed internet to work from when not traveling • Preferred: VRF Controls integration experience • Preferred: Proven experience demonstrating excellent conflict resolution, negotiation, and problem solving skills in high pressure and challenging environments • Preferred: VRF and Ductless equipment service experience • Preferred: Experience troubleshooting all aspects of commercial applied HVAC systems • Preferred: Experience in a quality improvement position working with warranty data/systems • Preferred: Experience in a position requiring technical presentations • Preferred: Proficient with Microsoft Office products (Word, Excel, PowerPoint, and Outlook) • Preferred: Proven strong written and verbal communication skills • Highly motivated self-starter willing to work in a fast paced and challenging environment • Preferred location can be any of the following states: OK, TX, AR, LA, MS, AL, TN, GA, NC, SC, FL • Ideal candidates will reside in the Southeast / South Central US, with accessibility to an airport hub • Relocation will not be required

🏖️ Benefícios

• Short-term cash incentives, subject to plan requirements • Medical, Dental, Vision • Wellness incentives • Retirement Benefits • Paid vacation days, up to 15 days • Paid sick days, up to 5 days • Paid personal leave, up to 5 days • Paid holidays, up to 13 days • Birth and adoption leave • Parental leave • Family and medical leave • Bereavement leave • Jury duty leave • Military leave • Purchased vacation • Short-term and long-term disability • Life Insurance and Accidental Death and Dismemberment • Health Savings Account • Health Care Spending Account • Dependent Care Spending Account • Tuition Assistance • Remote work from a quiet space with high-speed internet when not traveling