Technical Service Manager

🕒 Maio 28

🐊 Florida, Illinois, +8 estados a mais – Remoto

🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🌾 North Dakota – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🗿 South Dakota – Remote 🧀 Wisconsin – Remote

💵 $96.000 - $192.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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Carrier

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1915

⚡ Energia

🚗 Transporte

🔧 Hardware

Energy • Transport • Hardware

A Carrier é uma líder global em soluções de construção e cadeia de frio, dedicada à inovação na criação de ambientes saudáveis, seguros, sustentáveis e inteligentes. A empresa atua nos sistemas de HVAC e refrigeração, focando na promoção da saúde e segurança de ambientes internos e na preservação do fornecimento global de alimentos e medicamentos através de suas tecnologias avançadas. A Carrier também está comprometida em enfrentar as mudanças climáticas e colabora com parceiros para impulsionar a sustentabilidade e eficiência energética em infraestrutura. Ao explorar soluções de construção inteligente e resiliência energética, a Carrier está avançando em direção a um futuro de emissões zero.

Descrição

• Lead a highly skilled team of technical service managers and technical service advisors located across North America. • Provide advanced troubleshooting assistance and technical expertise to the direct report team, sales team, and customers. • Gather and analyze data from multiple sources relevant to solving technical issues. • Utilize team to develop and deliver multi-day, hands-on, technical installation, and service training for internal and external customers, focusing on system overview, installation, commissioning, start-up, troubleshooting, and controls. • Develop technical training materials for meetings and distributor/dealer events. • Work closely with engineers, factories, and product managers to refine and enhance the product offering. • Implement systems, tools, and processes to increase the effectiveness of the technical service team. • Support and implement corporate policies and objectives. • Track and report monthly department expenses.

🎯 Requisitos

• Bachelor’s degree with at least 4 years of HVAC field experience, or a high school diploma/GED with a minimum of 7 years of HVAC field experience. • Minimum of 5 years’ experience leading and managing teams of skilled professionals. • Minimum of 5 years of hands-on experience with residential and light commercial HVAC systems. • Minimum of 3 years delivering HVAC technical training or presentations. • Capability to work remotely with a dedicated home office setup. • Willing and able to travel domestically up to 50%, including periodic trips to Indianapolis, Indiana, and short notice travel to support customer needs.

🏖️ Benefícios

• Health Care Benefits : Medical, Dental, Vision • Wellness incentives • Retirement Benefits • Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation • Disability : Short-term and long-term disability • Life Insurance and Accidental Death and Dismemberment • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account • Tuition Assistance