Director of Clinical Quality

🕒 Maio 22

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Cartwheel

SiteLinkedInTodas as Vagas

51 - 200 funcionários

⚕️ Seguro de Saúde

📚 Educação

🌍 Impacto Social

Healthcare Insurance • Education • Social Impact

A Cartwheel é uma parceira confiável em saúde mental para escolas, ajudando crianças e famílias a enfrentarem desafios de saúde mental. Eles fornecem suporte por meio de Sistemas de Suporte em Múltiplos Níveis, visando a intervenção precoce. A Cartwheel prioriza o acesso rápido ao cuidado em saúde mental, oferecendo tratamento baseado em evidências sem listas de espera. Seu cuidado abrangente inclui terapia individual, terapia em grupo, gestão de medicação e orientação parental, geralmente com duração de dois a seis meses. Eles enfatizam o cuidado equitativo e culturalmente sensível com uma equipe bilíngue e se comprometem com a acessibilidade, trabalhando com famílias independentemente do status de seguro. A Cartwheel colabora estreitamente com escolas para integrar o suporte de saúde mental nos ambientes educacionais e para lidar com crises de saúde mental de estudantes e funcionários. Seu objetivo é capacitar os alunos a prosperarem na escola, em casa e na vida, oferecendo recursos imediatos e acessíveis de saúde mental.

Descrição

• Own clinical quality strategy for a rapidly scaling network spanning 20+ states, 400+ clinicians, and multiple care models. • Design and operationalize frameworks for performance monitoring, documentation standards, and audit readiness that are built to scale — not patched as the organization grows. • Translate regulatory requirements into practical workflows. • Present quality trends, risk signals, and improvement recommendations to the extended leadership team alongside peers in Clinical, Operations, and Product. • Inform board-level reporting on clinical risk and compliance posture. • Define what effective, evidenced based clinical supervision looks like at Cartwheel and build the systems to measure and develop it. • Own HIPAA compliance, incident management, complaint and grievance workflows, and payer audit readiness across all operating jurisdictions. • Build clinical compliance policy infrastructure that anticipates growth rather than reacts to it. • Set the performance standard for Cartwheel's clinician network — not just identify when it's missed. • Lead and develop a team that grows with the organization.

🎯 Requisitos

• 5+ years building clinical quality infrastructure in behavioral health — not inheriting or maintaining, but creating • Designed clinical supervision competency frameworks in distributed or multi-site settings • Deep working knowledge of HIPAA, multi-state telehealth regulations, and behavioral health licensing requirements across a large, active state footprint • Experience owning external regulatory relationships — payers, auditors, or state agencies • Clinical licensure (LCSW, LPC, or equivalent) strongly preferred • Approaches quality infrastructure with an innovation and automation mindset — actively leverages AI and technology to build monitoring, reporting, and compliance systems that scale without scaling headcount • Operates at the strategic level: you see where quality risks are heading before they arrive and position the organization accordingly.

🏖️ Benefícios

• Generous PPO medical, vision, and dental/ortho coverage • Life Insurance • Generous paid time off, including company closure from Christmas-New Years (12/25-1/1) • Paid holidays and sick leave • Paid parental leave • 401K with employer match • Meaningful equity ownership stake in Cartwheel • Flexible and remote role with regular in-person retreats • Annual learning stipend • Laptop