Vendor Partnerships Coordinator – Home Services

🕒 Junho 24

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Casa

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2024

👥 B2C

☁️ SaaS

B2C • SaaS

A Casa é uma empresa de gerenciamento residencial por assinatura que combina inteligência doméstica dirigida por software (gêmeos digitais 3D, inventário detalhado, monitoramento de serviços públicos e propriedades) com serviços presenciais, como prestadores de serviços internos qualificados, concierge de serviço completo e assinaturas de manutenção automatizadas. Atendendo proprietários de imóveis na área da Baía de São Francisco e Los Angeles, a Casa cuida das tarefas diárias, manutenção preventiva, coordenação de fornecedores e administração domiciliar por uma taxa mensal fixa, com o objetivo de tornar a propriedade de casa sem esforço e proativa.

Descrição

• Source and recruit vendors across home service categories including plumbing, electrical, HVAC, appliance repair, landscaping, handyman services, cleaning, and more • Build vendor pipelines in existing and future markets • Conduct outreach via phone, email, referrals, and local research • Identify coverage gaps and proactively recruit providers to fill them • Support vendor acquisition efforts ahead of market launches • Own the vendor onboarding process from first conversation through activation • Collect and verify required documentation including insurance, licenses, W9s, and agreements • Ensure vendors understand Casa's expectations and operating procedures • Improve onboarding efficiency and reduce activation time • Monitor vendor responsiveness, reliability, and service quality • Gather feedback from Concierge teams and members • Help develop vendor scorecards and performance tracking • Identify top-performing vendors and opportunities for improvement • Maintain accurate vendor records and profiles • Build repeatable workflows for sourcing, onboarding, and vendor management • Create documentation and SOPs • Maintain vendor databases and operational systems • Partner with Operations leadership to improve scalability and efficiency

🎯 Requisitos

• Experience in recruiting, vendor management, property management, marketplace operations, or a related field • Strong organizational skills and attention to detail • Comfortable making outbound calls and building relationships • Excellent written and verbal communication skills • Highly proactive and resourceful • Ability to manage multiple priorities in a fast-paced startup environment • Excited to build processes rather than simply follow them • Experience working with contractors, vendors, or service providers • Experience in home services, property management, hospitality, or local marketplaces • Experience launching new markets or building operational processes • Familiarity with CRM or vendor management systems