Operations Analyst

🕒 Ontem

🇦🇷 Argentina – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

👻 Score fantasma 20%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Caylent

SiteLinkedInTodas as Vagas

201 - 500 funcionários

💼 Consultoria

📦 Logística

📣 Marketing

💰 Private Equity Round em 2022-11

Consulting • Logistics • Marketing

A Caylent é uma empresa de serviços cloud native que ajuda organizações a extrair o melhor de suas pessoas e tecnologias usando AWS. Como principal parceira de consultoria da AWS, a Caylent é especializada em DevOps como serviço, IaaS, DevOps, SaaS e diversas tecnologias de nuvem, incluindo Amazon Web Services e Google Cloud Platform. A empresa busca capacitar organizações por meio da tecnologia para que prosperem em um mundo orientado por software e promovam a inovação.

Descrição

• Manage day-to-day operational activities for an assigned business area • Analyze demand, capacity, skills, utilization, availability, pipeline, bench, and delivery requirements • Manage staffing and resource-allocation workflows from demand identification through assignment • Partner with Delivery, Sales, Talent, Finance, and other stakeholders on workforce plans and recommendations • Escalate capacity constraints, staffing conflicts, bench risk, skills gaps, forecast variance, and operational exceptions • Develop and maintain workforce and operational intelligence for leadership decision-making • Use AI, automation, analytics, and operational systems to reduce manual work and improve data quality • Design and implement process and workflow improvements • Maintain operational governance and data integrity across staffing, capacity, forecasting, project lifecycle, and delivery systems • Support end-to-end delivery operations, including Sales-to-Delivery transitions, resource planning, staffing assignments, project setup and closeout, and engagement data integrity • Own recurring capacity, staffing, and forecasting reviews • Resolve issues independently and escalate exceptions requiring broader tradeoffs or leadership decisions

🎯 Requisitos

• Bachelor’s degree in Business Administration, Operations, Finance, or a related field, or equivalent relevant experience • 3–5 years of experience in an operations, resource management, workforce planning, staffing, or capacity planning role within a consulting or professional services environment • Strong critical-thinking and problem-solving skills • Experience interpreting utilization, capacity, availability, demand, pipeline, forecasting, and other operational metrics • Ability to work independently, operate effectively in ambiguity, take ownership, and proactively drive work through resolution • Strong business judgment and communication skills • Experience with professional services and resource management systems such as Certinia PSA and Salesforce • Current legal authorization to work in the country where the position is located; Caylent cannot sponsor visa or work permit applications • Familiarity with AWS, cloud consulting, or technology professional services environments • Familiarity with business intelligence and visualization tools such as Power BI • Exposure to GenAI and automation tools • Advanced proficiency with Google Sheets and/or Microsoft Excel

🏖️ Benefícios

• Pay in USD • 100% remote work • Generous holidays and flexible PTO • Competitive phantom equity • Paid for exams and certifications • Peer bonus awards • State of the art laptop and tools • Equipment & Office Stipend • Individual professional development plan • Annual stipend for Learning and Development • Work with an amazing worldwide team and in an incredible corporate culture

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