Claims Account Manager

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🕒 Junho 15

🌾 Iowa – Remoto

infoinfo

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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CBCS

201 - 500 funcionários

💸 Finanças

💳 Fintech

🏦 Bancário

Finance • Fintech • Banking

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Descrição

• Serve as the primary point of contact for assigned accounts from onboarding through renewal • Lead client meetings, claims reviews, and stewardship sessions • Present actionable insights on claim performance, trends, and outcomes • Monitor claims handling quality and TPA performance for best practices, service standards, and regulatory adherence • Partner with adjusters, supervisors, and leadership to resolve escalations and improve claim outcomes • Analyze claims data, including frequency, severity, lag time, and expenses • Recommend cost containment and program optimization strategies • Support implementation of new accounts and transition of claims handling and reporting • Assist with contracts, renewals, and financial reconciliation • Participate in sales presentations and finalist meetings

🎯 Requisitos

• 3–7+ years of experience within a TPA, insurance carrier, or claims organization • Strong background in auto liability, general liability, and/or workers’ compensation claims • Proven experience in a client-facing, consultative, or account management role • Deep understanding of claims lifecycle, coverage, and TPA service delivery models • Strong analytical skills with the ability to interpret and present claims data • Excellent communication and presentation skills with client-facing confidence • Highly organized with the ability to manage multiple accounts and priorities • Proficient in claims systems, Microsoft Office (especially Excel/PowerPoint), and CRM tools • Bachelor’s degree preferred • Industry designations such as AIC, CPCU, or similar are a plus

🏖️ Benefícios

• Hiring, training, and growth opportunities • Career opportunities • Investments in new resources to better serve clients and support employees

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