Client Value Partner – Technology Consultant

🕒 Agosto 17

🤠 Texas – Remoto

🤠 Texas – Remote

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💼 Consultor

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Celonis

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2011

💼 Consultoria

📦 Logística

🏭 Manufatura

💰 $600.000.000 Debt Financing em 2022-08

Consulting • Logistics • Manufacturing

A Celonis é uma empresa especializada em process mining e inteligência de processos, oferecendo uma plataforma que ajuda organizações a melhorar sua eficiência operacional. Com um conjunto de ferramentas e soluções como o Process Intelligence Graph, análise de processos e monitoramento de processos, a Celonis permite que as empresas obtenham insights sobre seus processos, identifiquem ineficiências e otimizem fluxos de trabalho. As soluções da empresa atendem a diversos setores, incluindo serviços financeiros, manufatura, telecomunicações, setor público e outros. A Celonis é reconhecida por ajudar companhias como PepsiCo e GE Healthcare a alcançar melhorias operacionais significativas e benefícios financeiros, ao desbloquear valor oculto em seus processos.

Descrição

• Develop and maintain relationships with C-level internal and external executives, embedding Celonis into strategic objectives • Lead and manage strategic customer engagements as the accountable program lead and engagement manager • Staff engagements using resources from global cross-functional Celonis teams, including Servicing, Product, and Engineering • Mentor customers on organization design and maturation of Centers of Excellence • Mentor and coach team members and provide managers with performance feedback • Own the end-to-end customer value journey • Influence customer stakeholders through executive communication, product knowledge, and industry/domain expertise • Establish Celonis program roadmaps and detailed value plans with senior stakeholders • Resolve customer escalations by orchestrating internal teams • Align Celonis delivery with customer strategies and business-critical objectives • Drive value realization, platform adoption, project completion, client satisfaction, and usage targets • Organize and lead customer advisory boards • Represent the customer voice within Celonis and collaborate on advocacy strategies • Drive customer presence and sponsorship at Celonis and industry events • Represent Celonis at conferences, webinars, and through published thought leadership • Collaborate on innovation and new asset development • Contribute to value engineering playbooks, resources, and tools

🎯 Requisitos

• Minimum 15 years of relevant customer success, strategy consulting, or related industry experience required • Strong experience driving measurable results through end-to-end large-scale transformation programs • Experience with AI-based transformation is a strong plus • Deep exposure to successful change management practices • Ability to navigate large global organizations and persuade through data, facts, and confidence • Ability to work with internal resources to design, pitch, and sell opportunities with subject matter experts and practice leads • Consultative approach when engaging with senior executives • Strong understanding of SaaS platforms and technology stacks • Experience in Solution Design • AI solution design and rollout experience is a plus • Project management ability to organize and manage multiple streams • Strong communication skills and ability to translate Celonis use cases into the customer business landscape • Self-motivated and proactive team player • Ability to thrive in fast-paced, collaborative, and ambiguous environments • Willingness to travel approximately 70% to meet customer stakeholder needs • Visa sponsorship is not offered for this role • MBA strongly preferred

🏖️ Benefícios

• Restricted Stock Units (RSUs) and merit-based refresh grants for every full-time Celonaut • 24 weeks of fully paid parental leave for primary carers • 12 weeks of fully paid parental leave for supporting carers • Unlimited PTO in applicable regions • Generous PTO globally • Flexible hybrid work model balancing remote focus with office collaboration • 70-20-10 learning framework • Mentorship programs • Access to a dedicated learning platform • Subsidized Wellhub memberships • Mental health counseling • Wellness Weeks • Paid time off for annual Impact Days to volunteer for community and environmental causes • Inclusion Think Tank • Annual Inclusion Days

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