Manager, Global Order Management

🕒 Agosto 21

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $115.000 - $130.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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Logo of Claroty

Claroty

501 - 1000 funcionários

🍽️ Alimentos e Bebidas

🏭 Manufatura

📦 Logística

Food & Beverage • Manufacturing • Logistics

A Claroty é uma empresa de cibersegurança especializada na proteção de infraestruturas essenciais por meio de uma plataforma orientada a setores, desenvolvida para sistemas ciberfísicos (CPS). Sua plataforma oferece ampla visibilidade de ativos e um conjunto abrangente de soluções, incluindo gerenciamento de exposição, proteção de redes, acesso seguro e detecção de ameaças, adaptadas a setores como saúde, cibersegurança industrial e infraestrutura crítica. Com sede em Nova York, a Claroty atende a uma base global de clientes e implementa suas soluções em diversos setores no mundo todo.

Descrição

• Manage, mentor, and develop a global Order Management team • Own the global post-signature order management process and ensure timely and accurate booking of customer contracts • Serve as the primary escalation point for complex deal structures and booking exceptions • Review and approve high-value and non-standard transactions • Ensure compliance with booking policies and ASC 606 revenue recognition requirements • Partner with Sales, Finance, Legal, Business Application, Operations, and other teams • Drive process automation and scalability across the Quote-to-Cash lifecycle • Lead Salesforce workflow optimization initiatives • Support monthly and quarterly close activities • Maintain audit-ready documentation and support SOX compliance efforts • Own ARR tracking and deliver performance reporting to Finance leadership • Lead continuous improvement initiatives to drive operational efficiency and stronger controls

🎯 Requisitos

• 5+ years of experience in Order Management, Deal Desk, Revenue Operations, Sales Operations, or Quote-to-Cash functions within a SaaS or technology company • 2+ years of people management experience • Strong understanding of SaaS business models, ARR metrics, contract lifecycle management, and Order-to-Cash processes • Working knowledge of ASC 606 revenue recognition principles • Deep expertise with Salesforce, CPQ, Orders, and Approval workflows • Experience supporting global sales organizations and complex deal structures • Strong analytical, organizational, and stakeholder management skills • Experience in cybersecurity or enterprise software (preferred) • Familiarity with NetSuite ERP (preferred) • Knowledge of SOX compliance and internal controls (preferred) • Experience leading automation, transformation, or systems implementation projects (preferred) • Familiarity with AI tools for workflow automation, data analysis, or revenue operations intelligence (preferred) • Candidates must currently reside in the US Eastern Time Zone; candidates in Central, Mountain, or Pacific time zones will not be considered

🏖️ Benefícios

• Equal-opportunity employer committed to fostering a diverse and inclusive work environment • Special accommodations available upon request in all selection phases • Equity, bonus, or other forms of payment are mentioned as excluded from the stated compensation estimate, but not explicitly offered

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